Kristen Woodard
Summerville,SC
Summary
Dynamic professional with over 3 years of experience in medical office operations and administration. Expertise in patient scheduling and front-desk reception, ensuring exceptional service delivery in high-pressure clinical settings. Proven ability to enhance operational efficiency and improve patient satisfaction.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Procurement Specialist I
BHDD - OIDD Coastal Regional Center
02.2024 - Current
- Manage purchase orders and analyze spend data using Excel and SCEIS.
- Utilize coding to automate reporting and streamline administrative workflows.
- Oversee billing, invoice reconciliation, and cost tracking for budget compliance.
- Coordinate with suppliers to secure favorable terms and ensure timely delivery.
- Serves as a liaison between departments to meet facility needs.
Customer Service Professional (CSP)
H&R Block
01.2024 - 04.2024
- Assisted clients with tax preparation and filing processes.
- Explained complex tax regulations to clients clearly and effectively.
- Resolved client inquiries through phone and in-person consultations.
- Maintained accurate records of client interactions and transactions.
Executive Administrative Assistant
BHDD - OIDD Coastal Regional Center
01.2022 - 02.2024
- Oversaw employee filing and assisted with DPH audits for regulatory compliance.
- Optimized front-desk logistics, visitor reception, and multi-line phone management.
- Authored facility newsletters using advanced professional communication skills.
- Managed scheduling and calendar coordination for executives and team members.
Education
Bachelor of Arts - Public Relations, Creative Writing
Francis Marion University
Florence, SC 08.2018 - 05.2021
Skills
- Customer service
- Communication skills
- Client relationship management
- Microsoft Office proficiency
- Conflict resolution
- Office operations
- Adaptability
- Scheduling
- Negotiation
- Detail-oriented
Timeline
Procurement Specialist I
BHDD - OIDD Coastal Regional Center
02.2024 - Current
Customer Service Professional (CSP)
H&R Block
01.2024 - 04.2024
Executive Administrative Assistant
BHDD - OIDD Coastal Regional Center
01.2022 - 02.2024
Bachelor of Arts - Public Relations, Creative Writing
Francis Marion University
08.2018 - 05.2021