Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

(K)risten (J) Quingco

Dumont,NJ

Summary

Results-driven sales manager bringing several years of experience in product development, promotion and optimization. Skilled in developing lasting client & vendor rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.

Overview

2
2
years of professional experience

Work History

Sales Manager|Event Strategy/Lead (unofficial)

Empire Portfolio Group & Orangetheory Fitness
Wyckoff, NJ
11.2024 - Current
  • Collaborated with marketing team to create promotional materials for target customers.
  • Cultivated strong professional relationships with vendors and key clients to drive long-term business development.
  • Executed strategic sales plans to expand customer base and revenue.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Supported newer sales personnel to ensure success in their roles.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Resolved customer complaints regarding sales and service.
  • Developed and significantly grew assigned territory using strong engagement and marketing skills.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Achieved company growth and brand development through market expansion and sales.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Sales Manager

Empire Portfolio Group & Orangetheory FItness
Ramsey, NJ
04.2024 - 08.2025
  • Achieved company growth and brand development through market expansion and sales.
  • Resolved customer complaints regarding sales and service.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Managed daily operations of sales department, including supervision of staff new members.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Established relationships with key clients, while maintaining existing customer base.
  • Maintained accurate records of all transactions between both clients & company representatives.
  • Used change methodologies to increase sales and productivity.
  • Supported & mentored newer sales personnel to ensure success in their roles.

Sales Manager

Empire Portfolio Group & Orangetheory Fitness
Montvale, NJ
09.2024 - 10.2024
  • Achieved company growth and brand development through market expansion and sales.
  • Resolved customer complaints regarding sales and service.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Implemented process changes to streamline sales department workflow.
  • Cultivated strong professional relationships with newcomers, disgruntled clientele, and key clients to drive long-term business development.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Directed and coordinated products, services and sales activities.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Maintained accurate records of all transactions between customers and company representatives.

Sales Associate

Empire Portfolio Group & Orangetheory Fitness
Hackensack, NJ
12.2023 - 04.2024
  • Processed credit card transactions quickly and securely.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Developed trusting relationships with customers by making personal connections.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Greeted customers and provided exceptional customer service.
  • Maintained records related to sales for store management.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Handled customer complaints in a professional manner.
  • Organized store by returning merchandise to proper areas and restocked displays.

Education

Mathematics & Business

Stockton University
Galloway, NJ

Cyber Security

Thomas Edison State University
Trenton, NJ

Skills

  • Team leadership
  • Account management
  • Customer relationship management
  • Conflict resolution
  • Employee training
  • Promotional sales events
  • Market and competitive analysis
  • Adaptability

Accomplishments

  • Exceeded the 1st Quarterly Goal of 2025
  • Increased member base from a stagnant 430 members to a current (as of 5/4/2025) 486 within less than 2 Business Quarters.
  • Took on responsibility of coordinating with vendors & events to promote recognition of my studio.
  • Gained 20+ Google Reviews within 24 hours promoting my location & Team Members with explicit mention of positive experience in conducting business with Myself, personally.

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Sales Manager|Event Strategy/Lead (unofficial)

Empire Portfolio Group & Orangetheory Fitness
11.2024 - Current

Sales Manager

Empire Portfolio Group & Orangetheory Fitness
09.2024 - 10.2024

Sales Manager

Empire Portfolio Group & Orangetheory FItness
04.2024 - 08.2025

Sales Associate

Empire Portfolio Group & Orangetheory Fitness
12.2023 - 04.2024

Mathematics & Business

Stockton University

Cyber Security

Thomas Edison State University

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(K)risten (J) Quingco