Professional Summary
Overview
Work History
Education
Skills
Timeline

Kristi Bant

The Thirsty Whale
Hazelhurst,WI
23
years of professional experience

Dynamic and dependable professional with over two decades of experience at The Thirsty Whale, excelling in customer service and team collaboration. Proven ability to manage high-volume dining environments while ensuring guest satisfaction and resolving conflicts effectively. Skilled in cash handling and maintaining cleanliness, consistently delivering exceptional dining experiences.

Work History

Waitress

22 Years 9 Months
The Thirsty Whale | 01.2004 - Current

My current position at Thirsty Whale is daytime waitressing. I open the restaurant daily. Opening duties include making sauces, setting up the restaurant, setting up the bar.

I provide food service to guests: telling specials, making drinks, taking food orders, delivering food, checking in on customer needs and food quality, handling money and cashing out guests.

I book all the live music.

Teamwork on side work.

Excellent communication skills.

Shows up early for shifts.

Trustworthy with money.

Dependable and loyal.

Bar Manager

12 Years 1 Month
The Thirsty Whale | 05.2013 - 06.2025

I was the bar manager for 10+ years at the Thirsty Whale. I worked night shift from 4pm- bar close.

In addition to my current duties I also managed coworkers and guest needs.

Coworker management included hiring, training, listening to and addressing coworkers needs and requests, disciplinary actions and terminations.

Guest management included receiving feedback and responding appropriately, correcting any issues with service, and removing problem guests.

After having my son in 2025 I stepped down as bar manager and now continue to work at The Thirsty Whale as a day time waitress.

Education

Bachelor of Science - Art

University of Wisconsin, Eau Claire | Eau Claire, WI

Skills

Customer service
Strong multitasking
Greeting guests
Team collaboration
Cleanliness
Attention to detail
Cash handling
Decision-making
Handling complaints
Payment processing
Memory retention
Order accuracy
Complaint resolution
Time management
High volume dining
Guest relations management
Conflict resolution
Reliability and punctuality

Timeline

Bar Manager

The Thirsty Whale
05.2013 - 06.2025Read More

Waitress

The Thirsty Whale
01.2004 - CurrentRead More

University of Wisconsin, Eau Claire

Bachelor of Science from Art
Read More
Kristi Bant