KRISTI BENTS

• Lead Epic clinical teams including ASAP, Radiant, Procedure Orders, Clinical Documentation, and Home Health/Hospice
• Support multi state hospital and clinic systems
• Supervised aspects of development teams such as, recruiting, hiring, training and onboarding
• Mentor staff in becoming high level Epic analysts
• Collaborate with operational leaders in prioritizing Epic functionality
• Worked closely with management teams to plan, develop and execute strategies
• 15 hospital Epic implementations and 20 Ambulatory implementations
• Manage remote colleagues in several states
• Past Epic Clinical Documentation certification
• Current end user as RN Triage nurse, using Epic Triage module
• Participate in Epic Governance Groups
• Participate in system wide clinical Quality and Regulatory meetings
• Attended 12 month UTECH leadership training
• Played key role in on-going network design, reevaluation and optimization to keep pace with company growth
• Oversaw development and implementation of improvements to support and network operations
• Worked closely with management teams to plan, develop and execute technical strategies aligned to operational needs

• Counseled patients via telephone according to established Barton/Schmidt protocols using Epic Triage module
• Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
• Obtained case history and gathered triage information to determine appropriate avenue for care.
• Medication refills using standing protocols

• Maximized program enrollment through effective outreach events, cold calling strategies, membership incentives and referrals programs.
• Managed team of 20 CNA's
• Responsible for care of 65 Assisted Living residents and assisting 120 Independent Living residents as needed.
• On call 24/7 and only nurse on staff
• Worked closely with residents clinical team on any changes of treatment plan
• Created care plans collaborating with resident, family and PCP
• Provided all training for CNA's, including medication administration per state guidelines.
• Understood and followed all state regulations for CBRF setting
• Worked closely with external organizations in caring for residents, such as hospice and different therapies
• Collected and tracked information about participation and outcomes of individual programs.
• Organized schedules for comprehensive group fitness programs.
• Built productive relationships with vendors and on-site providers.
• Responded to all health emergencies for residents and colleagues
• Developed wellness programs targeted on specific groups and areas of wellness.
• Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
• Coordinated marketing efforts to promote fitness and wellness programs.
• Developed and implemented comprehensive fitness and wellness programs to promote healthy lifestyles.
• Excellent communication skills, both verbal and written.

Volunteered time to attend all Epic User Group Board meetings, with input into educational sessions offered,