Kristi Callas
Bay Shore,NY
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
2
2
years of post-secondary education
6
6
years of professional experience
Work History
Bartender
American Times
Oakdale, New York
05.2025 - Current
- Mixed cocktails and served beverages for American Times
- Managed bar station and restocked liquor, glassware, and garnishes.
- Verified guest ages to promote responsible alcohol service. and followed responsible alcohol service rules.
- Handled cash, tabs, and payment transactions accurately.
- Recommended drinks and answered menu questions for American Times patrons.
- Coordinated with servers and kitchen staff on guest orders.
- Prepared draft beer, wine pours, and specialty drinks efficiently.
- Developed good working relationships with fellow employees through effective communication.
- Resolved customer complaints in a professional manner.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
General Manager
Village Idiot Pub
Lake Grove, New York
08.2020 - 05.2025
- Managed daily pub operations at Village Idiot Pub, including service, staffing, and scheduling
- Supervised bartenders, servers, and kitchen staff to maintain smooth guest service
- Monitored inventory levels and ordered beverages, supplies
- Enforced liquor laws, safety standards, and cleanliness procedures throughout Village Idiot Pub
- Resolved guest complaints and service issues with calm, professional communication
- Trained new employees on pub policies, point-of-sale use, and service routines
- Coordinated payroll, cash handling, and daily sales reporting for management review
- Collaborated with ownership on menu updates, promotions, and operational planning
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Built and maintained loyal, long-term customer relationships through effective account management.
Education
Associate of Arts - Business Administration And Management
Suffolk County Community College
Selden, NY 08.2013 - 07.2015
Skills
- Employee scheduling
- Staff management
- Payroll administration
- Budget management
- Strategic planning
- Market growth
- Team communication
- Relationship building
References
References available upon request.
Timeline
Bartender
American Times
05.2025 - Current
General Manager
Village Idiot Pub
08.2020 - 05.2025
Associate of Arts - Business Administration And Management
Suffolk County Community College
08.2013 - 07.2015