Chandler Brabant
Downey,CA
Summary
Diligent Individual with over 5 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance.
Overview
15
15
years of professional experience
Work History
Bartender
The Shuttle Bar
Downey, CA
03.2022 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
General Manager
Bastards Canteen
Downey, CA
09.2021 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Bartender
Kelleys Tavern
Downey, CA
11.2020 - 09.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Assistant General Manager
Shakey's Pizza Parlor
Buena Park, CA
10.2020 - 09.2021
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
General Manager
Bastards Canteen
Downey, CA
02.2018 - 07.2020
- Set up Pos systems to be as up to date and easy to use for staff, anticipating any modifiers and add-ons a guest may desire.
- Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Emphasized customer-focused approach, delivering local neighborhood restaurant environment that built customer loyalty.
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
- Single handedly wrote a book of policies and procedures (55-60 pages).
- Continued to take Bartending and Serving shifts as needed.
- Set up all third party delivery service Tablets (Postmates, Grubhub, Door Dash)
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Administrative Manager
Bastards Canteen
Downey, CA
05.2012 - 02.2018
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Assigned tasks and directed team.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Scheduled staff to meet labor cost goals for payroll.
Server/Bartender
Bastards Canteen
Downey, CA
05.2012 - 03.2016
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Partnered with team members to efficiently serve food and beverages.
- Upsold customers and optimized table-turns, outperforming wait staff average sales up to 30%.
- Served average of 80 patrons daily at Bastards Canteen with exceptional service.
- Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Promoted desserts, appetizers and specialty drinks.
- Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Greeted newly seated guests quickly and efficiently.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
- Processed customers' payments and provided receipts.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Education
High School Diploma -
Warren High School
Downey, CASome College (No Degree) - Baking And Pastry Arts
Long Beach City College
Long Beach, CASome College (No Degree) - Floral Design
Long Beach City College
Long Beach, CASkills
- Service-oriented mindset
- Schedule and calendar management
- Policy/program development
- Top talent recruiting, hiring and retention
- Employee development/management
- Employee Scheduling
- Inventory management
- Extensive beer knowledge
- Organized
- Outgoing personality
- Punctual
- Hands-on
Timeline
Bartender
The Shuttle Bar
03.2022 - Current
General Manager
Bastards Canteen
09.2021 - Current
Bartender
Kelleys Tavern
11.2020 - 09.2021
Assistant General Manager
Shakey's Pizza Parlor
10.2020 - 09.2021
General Manager
Bastards Canteen
02.2018 - 07.2020
Administrative Manager
Bastards Canteen
05.2012 - 02.2018
Server/Bartender
Bastards Canteen
05.2012 - 03.2016
High School Diploma -
Warren High School
Some College (No Degree) - Baking And Pastry Arts
Long Beach City College
Some College (No Degree) - Floral Design
Long Beach City College
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