Kristi Earley

• Analyzed sales trends and adjusted staffing levels to optimize labor costs and customer service.
• Led team meetings, fostering a collaborative environment focused on performance improvement.
• Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
• Collaborated with regional management on strategic initiatives to elevate store performance.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

• Oversaw daily store operations, ensuring efficient workflow and optimized team performance.
• Managed inventory levels using retail management software to maintain optimal stock availability.
• Trained and mentored staff on customer service best practices, enhancing overall team effectiveness.
• Developed and implemented visual merchandising strategies to improve product presentation and sales.
• Analyzed sales trends to inform product placement decisions and promotional strategies.
• Collaborated with corporate teams on executing marketing initiatives, driving increased foot traffic.
• Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.

• Led store operations including sales performance, staffing, merchandising, and customer experience

• Developed and coached associates and leaders, improving overall team performance and retention

• Drove consistent achievement of sales goals through focus on conversion, ATV, and UPT

• Hired, trained, and developed talent, supporting multiple store locations as a training leader

• Managed payroll, scheduling, and expenses to align with financial targets

Reduced shrink and improved compliance through strong operational execution

• Built a positive, results-driven culture focused on accountability, recognition, and growth