Summary
Overview
Work History
Education
Skills
Timeline
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Kristi Fiskum

Deputy Division Director
Orange,California

Summary

Forward-thinking manager with extensive knowledge of the Child Welfare System of California. Dedicated to staff motivation and engagement.

Overview

8
8
years of professional experience
6
6
years of post-secondary education

Work History

Deputy Division Director

Orange County Social Services Agency
Orange, California
04.2022 - Current
  • Oversee program planning and administration for Adoptions, Relative Family Approval, Foster Parent Recruitment and Shelter Services.
  • Motivate, organize and convene people and groups with excellent leadership abilities.
  • Comprehend and work within complex county and state government regulations to achieve division goals.


Shelter Director

Orange County Social Services Agency
Orange, CA
06.2019 - 04.2022
  • Directed the operations of a 24/7 facility in the care of youth victims of abuse.
  • Ensured program and staff compliance with CDSS, Community Care Licensing, Welfare and Institution Codes and Division 31 Regulations.
  • Developed strategies to achieve programmatic improvements
  • Collaborated with CDSS, CWDA and county shelter managers on the vital support Temporary Shelter Care Facilities provide to youth as part of the Continuum of Care Reform
  • Develop ever changing COVID-19 protocols to ensure safety of youth and staff

Administration Manager

Orange County Social Services Agency
Orange, California
04.2015 - 06.2019
  • Direct Supervision of program whose staff investigate allegations of child abuse and prepare various court reports, making evidence based recommendations to Juvenile Court on matters where children were brought into protective custody
  • Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
  • Communicated objectives to various divisions to meet required services.
  • Designed and implemented business process improvements to enhance service delivery
  • Developed strategies to achieve programmatic improvement in Federal and State mandates such as decreasing time to reunification & preventative placement efforts.

Education

Master of Arts - Counseling

California State University, Fullerton
Fullerton, CA
09.1996 - 12.1998

Bachelor of Science - Psychology

University of California, Irvine
Irvine, CA
09.1990 - 06.1994

Skills

    Coaching and mentoring

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Timeline

Deputy Division Director

Orange County Social Services Agency
04.2022 - Current

Shelter Director

Orange County Social Services Agency
06.2019 - 04.2022

Administration Manager

Orange County Social Services Agency
04.2015 - 06.2019

Master of Arts - Counseling

California State University, Fullerton
09.1996 - 12.1998

Bachelor of Science - Psychology

University of California, Irvine
09.1990 - 06.1994
Kristi FiskumDeputy Division Director