Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Employee of the Year in The Hotel
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Kristi Jackson

Detroit Lakes,MN

Summary

Empathetic and detail-oriented CNA skilled in providing exceptional patient care and developing individualized care plans. Proven ability to collaborate with multidisciplinary teams, ensuring timely medical interventions and promoting residents' independence and well-being.

Dedicated CNA with expertise in patient care, vital sign monitoring, and individualized care plans. Committed to enhancing resident comfort and safety through compassionate communication and team collaboration.

Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.

Overview

20
20
years of professional experience
1
1
Certification

Work History

CNA

Perham Living Home Care
Perham, MN
01.2025 - Current
  • Provided compassionate care to residents, ensuring comfort and safety during daily activities.
  • Assisted with personal hygiene tasks, promoting dignity and respect for each individual.
  • Monitored vital signs and reported changes to nursing staff, supporting timely medical interventions.
  • Facilitated mobility exercises, enhancing residents' physical well-being and independence.
  • Maintained cleanliness and organization of living areas, contributing to a pleasant environment.
  • Documented patient care activities accurately, ensuring compliance with health regulations and standards.
  • Collaborated with multidisciplinary teams to develop individualized care plans for residents' needs.

Paraprofessional

Heart of the Lakes Elementary
Perham, MN
09.2023 - 12.2025
  • Supported classroom activities by assisting teachers with lesson planning and implementation.
  • Facilitated student engagement through interactive learning exercises and individualized support.
  • Monitored student progress, providing feedback to educators for adjustments in instruction.
  • Implemented behavioral interventions to promote positive student behavior and academic success.
  • Utilized educational technology tools to enhance learning experiences and track student performance.
  • Collaborated with special education staff to accommodate diverse learning needs effectively.
  • Assisted in maintaining a safe and organized classroom environment conducive to learning.

Production Supervisor

Marvin Windows And Doors, Inc.
Fargo, ND
04.2017 - 09.2023
  • Oversaw daily production operations, ensuring adherence to safety and quality standards.
  • Managed workflow scheduling to optimize efficiency and minimize downtime.
  • Trained new staff on equipment operation and safety protocols, fostering a skilled workforce.
  • Implemented process improvements that enhanced productivity and reduced waste in manufacturing.
  • Collaborated with cross-functional teams to resolve operational challenges swiftly and effectively.
  • Resolved issues quickly to maintain productivity goals.
  • Established clear priorities and production quality standards.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.

Sales Manager

KAJ Hospitality
West Fargo, ND
03.2012 - 09.2017
  • Developed and implemented strategic sales plans to achieve revenue targets.
  • Led sales team in identifying new market opportunities and expanding customer base.
  • Analyzed sales data to optimize pricing strategies and enhance profitability.
  • Fostered relationships with key clients, ensuring high levels of satisfaction and retention.
  • Coordinated logistics for over 200 weddings, ensuring seamless execution of events.
  • Implemented feedback systems for continuous improvement in client satisfaction and service delivery.
  • Facilitated smooth communication between clients and vendors, fostering trust and positive working relationships.
  • Implemented creative solutions to last-minute challenges or changes, maintaining client satisfaction during high-pressure situations.

Manager's Assistant

Walmart
Fargo, ND
01.2006 - 03.2012
  • Coordinated daily operations to enhance team productivity and workflow efficiency.
  • Managed scheduling and prioritization of tasks for multiple departments effectively.
  • Streamlined communication between management and staff, ensuring clarity on objectives.
  • Assisted in developing training materials for onboarding new employees, promoting consistency.
  • Monitored inventory levels and coordinated restocking efforts to maintain product availability.
  • Led initiatives to optimize store displays, resulting in improved customer engagement.
  • Facilitated smooth operations during managerial absences by stepping up as an interim leader when required.
  • Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
  • Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

High School Diploma -

Neche Public
Neche, ND
05-1986

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Attention to detail
  • Bathing assistance
  • Maintaining confidentiality
  • End-of-life care
  • Compassionate communication
  • Emotional support
  • Complex Problem-solving
  • Emergency response
  • Clinical documentation
  • Problem-solving
  • Multitasking and organization
  • Team collaboration
  • Active listening
  • Flexibility and adaptability

Accomplishments

  • Supervised team of 30`40 staff members.
  • Documented and resolved employee issues which led to a motivated team focused on customer satisfaction.
  • Achieved sales goals by completing follow up with clients with accuracy and efficiency.

Certification

  • CNA - Certified Nurse Assistant
  • Certificate in Braille
  • Serve Safe
  • Professional Development
  • Ongoing Education in Behavior Management
  • Training in Customer Service
  • Restaurant Management Training

Interests

  • Enjoy participating in [activity] for overall physical and mental well-being
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Gym Workouts
  • Dancing
  • I participate in low-impact exercises to strengthen core muscles
  • Passionate about balancing physical health with mental and emotional wellness
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Road Trips
  • Train Travel
  • Adventure Travel
  • Cooking
  • Learning new cooking techniques and expanding my culinary skills
  • I enjoy cooking for friends and family gatherings
  • I like trying new recipes and food trends
  • Volunteering at community kitchens and food-related charities
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • I participate in a variety of outdoor recreational activities
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Horseback Riding
  • Camping
  • Hiking
  • Kayaking

Timeline

CNA

Perham Living Home Care
01.2025 - Current

Paraprofessional

Heart of the Lakes Elementary
09.2023 - 12.2025

Production Supervisor

Marvin Windows And Doors, Inc.
04.2017 - 09.2023

Sales Manager

KAJ Hospitality
03.2012 - 09.2017

Manager's Assistant

Walmart
01.2006 - 03.2012

High School Diploma -

Neche Public

Employee of the Year in The Hotel

I launched a customer service program for all employees. By motivating all staff to go above and beyond with a positive outlook on every situation for guests and fellow employees! Creating an Awesome experience