Kristi Lemon
Phoenix,AZ
Summary
I have a well rounded background in managing, sales and customer service. I'm efficient, professional, organized and most of all, enthusiastic. I thrive in competitive situations making me an exceptional candidate for a career in sales.
Overview
25
25
years of professional experience
Work History
OPERATIONS MANAGER
Desert Mountain Club
Scottsdale, AZ
04.2024 - Current
- Managed daily operations in spa and Sonoran Clubhouse, enhancing service delivery standards.
- Manage staff and oversee member interaction for outstanding experiences
- Coordinated staff schedules, improving workforce deployment and ensuring adequate coverage.
- Oversee inventory management, ensuring supplies meet operational needs consistently.
- Ensured effective budget allocation and sales tracking to support operational goals.
- Present monthly numbers and devise plans to achieve goals
- Conduct a quarterly class that educates new team members
- Created all spa marketing materials to effectively promote services and enhance customer engagement.
MANAGER
Zest Salon/Remedy Salon and Spa
Scottsdale, AZ
01.2019 - 03.2024
- Led hiring, firing, and training processes to build a skilled team.
- Implemented training programs for front desk personnel to enhance service quality
- Coordinated client and employee schedules to optimize operations.
- Schedules owners personal and professional schedules
- Resolved employee issues and managed scheduling.
- Maintains relationships with vendors and stocks all retail
- Sets up the computer system and creates employee files
- Recruited and placed successful stylists, increasing salon income.
OWNER
The Body Beautifier, LLC
Scottsdale, AZ
01.2016 - 01.2018
- Motivated clients to return and refer friends, enhancing customer loyalty.
- Managed inventory and budget to ensure business sustainability.
- Provided microblading, body sculpting, spray tanning, and nail technician services in a salon environment.
SALES CONSULTANT
Tesla
Scottsdale, AZ
01.2014 - 01.2016
- 2 months in a row was #4 in Sales in North America (Canada and US)
- Managed monthly sales quota by tracking performance and strategizing improvements.
- Generated leads and achieved high lead-to-sales conversion rate
- Transitioned from inside sales to outside sales in 3 months, significantly faster than average
- Organized sales strategies to enhance outreach and effectiveness
SALES CONSULTANT
Laseraway
Scottsdale, AZ
01.2014 - 12.2014
- Built relationships with clients to ensure repeat business
- Consistently met sales goals. Won sales contest within the first month of employment.
- Managed client database to streamline follow-up and engagement
- Initiated and pursued projects to enhance client satisfaction.
- Inventoried Retail and Medical items
MANAGER
Delaria Salon
Burlington, MA
01.2001 - 01.2003
- Managed a team of stylists
- Facilitated hiring, firing, and training processes to build a skilled team
- Coordinated schedules and meetings to optimize team operations
- Oversaw inventory tracking processes to ensure accurate stock levels, appointment scheduling, and employee resolutions
- Conducted inventory assessment of salon supplies and products
Education
A.S. - INTERIOR DESIGN
Scottsdale Community College
Scottsdale, AZB.A. - BROADCAST, COMMUNICATION
Arizona State University
Tempe, AZSkills
- Sales
- Business Administration
- Employee Management
- Scheduling
- Organization
- Inventory Logistics
- MS Office/OS
- Excel
- Networking
Professional Title
Manager
Timeline
OPERATIONS MANAGER
Desert Mountain Club
04.2024 - Current
MANAGER
Zest Salon/Remedy Salon and Spa
01.2019 - 03.2024
OWNER
The Body Beautifier, LLC
01.2016 - 01.2018
SALES CONSULTANT
Tesla
01.2014 - 01.2016
SALES CONSULTANT
Laseraway
01.2014 - 12.2014
MANAGER
Delaria Salon
01.2001 - 01.2003
A.S. - INTERIOR DESIGN
Scottsdale Community College
B.A. - BROADCAST, COMMUNICATION
Arizona State University