Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Supervisory Recreation Technician
Department Of The Air Force
Joint Base Elmendorf-Richardson
02.2024 - Current
Improved facility usage by creating and maintaining an organized schedule of events and programs.
Created a welcoming atmosphere at all events by fostering inclusive environments that valued diversity among participants.
Facilitated positive communication between participants, staff members, community partners, and management teams within the organization.
Ensured safety and compliance with regulations by conducting regular inspections of equipment, facilities, and grounds.
Managed inventory of supplies, equipment rentals, reservations systems while ensuring timely maintenance or replacement as needed.
Maintained accurate records of program participation, facility usage, and incident reports for administrative purposes.
Developed strong partnerships with local organizations to expand program offerings and increase community involvement.
Provided exceptional customer service to participants, addressing concerns and offering information about available resources.
Utilized power tools and landscaping machines to maintain outdoor areas.
Led staff training sessions on topics such as Sexual Assault Prevention and Response and Suicide Prevention, to ensure 100% staff completion.
Assisted in budget management for MWRF, tracking expenses, and ensuring cost-effective operations.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Managed and motivated employees to be productive and engaged in work.
Unit Program Coordinator
Department of the Air Force
Anchorage, United States
06.2023 - 02.2024
Company Overview: This is a federal job
Served as the primary focal point for 773 FSS, answering phone inquiries and helping customers
Accurately prepared, routed, and maintained administrative reports and other correspondence
Reviewed and corrected all correspondence to ensure it is error free, grammatically correct, and meets requirements of the Tongue and Quill
Reviewed and compiled all necessary information for the Weekly Activity Report (WAR) before sending to leadership for final review
Weekly calendar sync with leadership to ensure everyone knows what appointments they need to attend
Effectively communicated leadership requirements and provided accurate guidance to squadron members
Facility manager; submits and tracks work orders, follows up to ensure items and repairs are made in a timely manner to maintain the safety of the building
Unit Safety Program; ensured AF 55s are current, personnel are well trained on the Job Safety Training Outline, and facility meets safety requirements
Analyzed a broad range of submitted documents to identify errors/discrepancies and ensures corrections are made
Coordinated work efforts and schedules with appropriate offices and resolves conflicts
Updated trackers and suspense's in a timely manner with accurate data
Coordinated with the UNITE Resiliency Coordinator for funding of morale events within the squadron
Scheduled and established FSS mentoring and training programs and the new 'Tell us your Story' Series for 600+ employees
Attended FSS financial meetings to understand and track the financial capabilities of all FSS activities
Seeks quotes and compiles list for $25k in SIF funds
Completed Process Improvement Green Belt Training October 2023
2022 PACAF LeMay Large Base award
2022 Air Force CYS Program award
Security Assistant Training completed October 2023
Supervisory/Senior Education Technician
USAF DOD
Anchorage, United States
01.2017 - 06.2023
Company Overview: This is a federal job
Supervisor responsible for ensuring health, safety, and fire standards are operational before opening the facility to 30+ employees and 200+ families
Conducts new parent orientations and ensures parents are familiarized with CDC policies
Plans, organizes, and directs family involvement activities for 200+ families
Activities include science, math, literature, and art fairs
As well as transportation, Month of the Military Child, and Red, White, & Blue parades
Develops and assembles child development events calendar for each Fiscal Year
Supervises 30+ staff in the building to ensure proper child development ideologies are practiced
Assigns work to subordinate staff, adjusting priorities as needed
Mentors junior staff to help them develop the skills needed for critical future roles
Assists junior level staff with classroom environment, ensuring it is safe and meets developmental standards
Assists classroom staff with challenging behaviors, stepping in and modeling the appropriate actions to handle sensitive situations
Ensuring the safety of everyone in the classroom
Ensures that Child Development procedures, regulations, and practices are being met by the staff in the building
Provides technical guidance to staff, such as proper positive guidance techniques, Early Learning Matters curriculum integration, and meaningful staff to child interactions
Plans, organizes work assignments, and delegates to specific employees who are capable of completing tasks
Assists Assistant Director with NAF appraisals, providing feedback, ratings, and recommendations for awards
Observes classroom staff to ensure proper guidance and childcare practices are followed
Debriefs director of findings and informs staff of strengths and areas for improvement
In absence of Assistant Director, efficiently and effectively completes weekly schedule to include staff breaks and lunches, all trainings, leave requests, and meeting all staff-to-child ratios, maintaining a consistent operation of the facility
Facility manager; submits and tracks work orders, follows up to ensure items and repairs are made in a timely manner
Responsible for ensuring payroll is complete and accurate; NAF (SETS) and APF(ATAAPS) pay systems
Conducts daily/monthly playground safety inspections and reports all damage to equipment or unsafe environments to the appropriate proponent
Conducts daily/monthly interior and exterior building health, safety, and fire inspections and reports discrepancies to proper officials
Personnel management responsibilities: hiring, disciplinary actions, awards, and mentoring
In the absence of office automation assistants performs various duties
Which include, taking payments, completing daily cash deposits, tracking allergies and medications within facility, ensuring all paperwork is complete and up to date and maintaining positive relationships with families
Resolves any issues/complaints by customers and staff members at the lowest level and refer to proper higher-level personnel if needed
Acts as a liaison between facility and various organizations across base establishing positive rapport and networking
Assists in assuring that care is provided in compliance with DOD Child Development standards
Assists Director with accomplishment of administrative functions, including business management and budget preparation
This is a federal job
Knowledgeable of childcare regulation requirements and policies
Skilled in educating assistants, leads, and parents through assessment of training needs in conjunction with the T&C staff
Skilled in developing curricula which supports physical, emotional, social, cognitive development, and identifying children with special needs
Skilled in developing, adapting, and providing training to staff members, family childcare providers, and parents as well as food service and custodial staff
Skilled in the administration and interpretation of the program and child abuse probability assessments
Ability to plan and organize work to meet deadlines
Knowledgeable of structure, programs and work methods of organization for personnel and manning issues
Communicates effectively both orally and in writing
Knowledgeable of various office automation software programs, tools and techniques to support office operations
Experience with programs to produce documents such as reports, letters, spreadsheets and graphs
Experience and knowledge of correct grammar, spelling, punctuation, capitalization and format to accurately prepare and edit written correspondence and reports
Proficient in compiling and composing both quantitative and narrative reports for submission to the Flight Chief and various agencies
Ability to work with different personalities
Willing and able to supervise and implement sound personnel policies, practices, and procedures
Quick and efficient typing abilities
Education and Training Technician
USAF DOD
JBER, United States
09.2014 - 01.2017
Company Overview: This is a federal job
Provide appropriate, specialized development and instruction, initiating teacher directed activities such as gross motor, fine motor, creative arts, math, science, and literacy for children in the Child Development Center (CDC)
Design and implement activity plans that follow the Creative Curriculum focusing on cognitive, physical, social/emotional, and communication skills
Observe and evaluate each child's health and development, appropriately communicating concerns with families and Curriculum Specialists/Director
Maintain records of my observations of the children
Provide technical guidance and leadership to junior employees
Maintain positive ongoing communication, both orally and written with families
Maintain a record of all classroom paperwork
Supervise assistant staff within my classroom
Resolve scheduling conflicts within my classroom
Ensure Child development regulations, procedures, and practices are being met by my assistant staff and myself
This is a federal job
Completed The AF Child Development modules for infants/toddlers
CPR/First Aid Certified
Chosen by supervisors to attend a NAEYC conference
Received positive feedback from the parents of children in my care
Received positive feedback from supervisors for my annual appraisal
Child and Youth Program Assistant
673 FSS
JBER, United States
07.2005 - 09.2014
Provide appropriate, specialized development and instruction, initiating teacher directed learning experiences to foster gross/fine motor, literacy, math, science, and creative arts for children in the Child Development Center
Design and Implement activity plans that follow the Creative Curriculum which includes cognitive, communication, physical, and social/emotional development
Observe and evaluate each child's health and development and appropriately communicate concerns to families
Maintain records of the observations of the children
Provide guidance and leadership to junior staff
Maintain ongoing positive communication with families
Maintain a record of all classroom paperwork
Received 5-year award for working at the CDC
Reached target level in the Child and Youth Program, by completing the AF Child Development modules for infants/toddlers
Received positive feedback from supervisors for my annual appraisal
CPR/first aid certified
Education
Bachelor of Science - Bachelor's of Applied Science: Early Childhood Development
Wayland Baptist University
Plainview, TX
12-2024
Skills
Safety management
Activity scheduling
Recreation planning
Team leadership
Office administration
Playground safety
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Reliable and dependable
Additional Information
CPR and First Aid Certified, Received multiple positive employee evaluations, which included monetary and time off awards., Recognized for 10 years of service to the USAF Child and Youth Programs, Successfully planned, organized, and directed Month of the Military Child celebration, which included numerous military and civilian affiliations, (Fire Protection Services, Security Forces, Army Band, CE, School Liaison Office, YMCA, and MED group.), Acts as liaison between the program and families as well as other organizations., Received various positive ICE comments., Presented with 'Arctic Warrior of the Week' from Base Commander 01/08/21, Conducted Toddler Developmentally Appropriate Practices Training for JBER CYP Training Day, Assisted in planning and organizing morale events for Talkeetna CDC (Hikes, Holiday parties, teambuilding, picnics, and fund raisers), Served on the Morale Committee board for Talkeetna CDC
Jobrelatedtraining
National Program for Playground Safety (NPPS) certified Playground Inspector, 02/01/23
Green Belt, 10/01/23
Dayphone
907-552-9680
References
Lisa Aguilar, USAF DOD, Child Development Specialist, 907-201-6583, lisa.aguilar.2@us.af.mil
Kelly Wilson, USAF DOD, Training and Curriculum Specialist, 907-350-6531, Kelly.wilson.7@us.af.mil