Microsoft Word
Caroline Deal
Alamogordo,NM
Summary
Accomplished professional with a distinguished career with the Department of the Air Force. Possesses versatile skills in conducting research, project management, and communication. Seeking career opportunity in Contracting with a passion for continuous personal and professional development.
Overview
10
10
years of professional experience
Work History
Chief of Protocol
Department of the Air Force
03.2022 - Current
- Managed financial, operational and human resources to optimize business performance.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Supported the protocol needs of the commander when serving in an official capacity as host of an official ceremony or event.
- Developed use of appropriate funding sources in order to increase inventory of equipment and supplies.
- Trained enlisted and officer personnel on detailed procedures to promote successful events.
Paralegal Specialist
Department of the Air Force
09.2019 - 03.2022
- Maintained law and administrative library, as well as department files and records.
- Prepared and filed non-judicial punishment and other legal documents for military justice system.
- Supported family law proceedings by managing documents such as wills, separation degrees and powers of attorney.
- Assisted with separation board proceedings and duty determinations.
- Investigated claims and prepared processing documentation.
- Conducted detailed client intakes and entered information into company database.
- Conferred with clients and other involved parties to gather and track case information.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Assisted attorneys with reviewing and organizing witness reports.
- Contacted clients to schedule appointments and discuss progress of cases.
- Communicated pertinent information to clients via phone, email, and mail.
- Revised and finalized letters, briefs, and memos.
- Researched statutes, decisions, legal articles, and codes.
- Collaborated with attorneys to develop strategies for each case.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Interviewed clients to obtain information relevant to cases.
- Attended court hearings and depositions to take notes and document proceedings.
- Contacted witnesses to testify under oath at court hearings.
- Adjudicated claims in favor of and against the government; coordinated with local law enforcement agencies, insurance companies, law firms, and private parties to investigate and settle property damage claims.
- Performed notary public duties in accordance with the State of New Mexico laws and regulations.
- Managed office supply budget and purchased required office equipment and supplies utilizing mandatory source selection.
Discharge Clerk
Department of the Air Force
10.2016 - 09.2019
- Drafted legal and administrative papers and reports suitable for top management use and decision making.
- Conducted legal research and analysis and presented findings.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
Child Support Legal Assistant
State of New Mexico
11.2014 - 10.2015
- Managed accounts and client records, observing confidentiality, and extreme discretion.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Contacted clients to schedule appointments and discuss progress of cases.
- Researched statutes, decisions, legal articles, and codes.
- Enforced pertinent interstate and intrastate court orders pertaining to child, medical, and spousal support, when applicable.
- Negotiated complex issues with the Office of General Counsel attorney regarding recurring case development.
- Applied state regulatory law and practices to process transactions.
- Interpreted legal papers and reports and presented findings.
- Authored court orders for presentation to the Twelfth Judicial District Court.
Education
Bachelor of Science - Criminal Justice
University of Maryland Global Campus
Adelphi, MD08.2014
Associate of Science - Paralegal
Community College of The Air Force
Montgomery, AL06.2005
Associate of Science - Transportation
Community College of The Air Force
Montgomery, AL07.2002
Skills
- Event Management
- Cross-cultural communication
- Verbal Communication
- Crisis Management
- Protocol development
- Document Preparation
- Program Oversight
- Staff Management
- Problem-Solving
- Effective Communication
- Attention to Detail
- Public Speaking
Additional Information
Military retiree who served from November 1990 to December 2014 including tours to Afghanistan, Iraq, and Saudi Arabia.
Software
Microsoft Excel
Microsoft Power Point
Microsoft Outlook
Timeline
Chief of Protocol
Department of the Air Force
03.2022 - Current
Paralegal Specialist
Department of the Air Force
09.2019 - 03.2022
Discharge Clerk
Department of the Air Force
10.2016 - 09.2019
Child Support Legal Assistant
State of New Mexico
11.2014 - 10.2015
Bachelor of Science - Criminal Justice
University of Maryland Global Campus
Associate of Science - Paralegal
Community College of The Air Force
Associate of Science - Transportation
Community College of The Air Force
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