Kristi Owens
Semmes,AL
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
6
6
years of professional experience
Work History
Manager
Goodwill Gulfcoast
Semmes, AL
02.2024 - 04.2026
Opening and closing procedures for store.
Trained employees in all areas of the store
Cash management
Scheduling
Customer service
Answering phones
Safety inspections
Master Merchandiser
Driveline Merchandising Services
Semmes, AL
02.2020 - 02.2024
- Managed merchandise presentation to enhance product visibility and drive sales performance.
- Developed strategic planograms to optimize shelf space and inventory turnover.
- Trained and mentored junior team members on merchandising standards and best practices.
- Analyzed sales data to identify trends, informing inventory management decisions.
Education
Xray And Medical Assisting
Fortis College
Mobile, ALSkills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Complex Problem-solving
Staff training and development
Staff management
Task delegation
Goal setting
Documentation and reporting
Project management
Cross-functional teamwork
Customer relationship management (CRM)
Shift scheduling
Conflict resolution
Schedule preparation
Performance evaluations
Clear communication
Safety procedures
Employee onboarding
Coaching and mentoring
Work prioritization
Inventory management
Recruiting and interviewing
Teamwork and collaboration
Computer skills
Effective communication
Problem resolution
Positive attitude
Adaptability and flexibility
Attention to detail
Multitasking
Problem-solving
Organizational skills
Hiring and training
Customer relationship management
Timeline
Manager
Goodwill Gulfcoast
02.2024 - 04.2026
Master Merchandiser
Driveline Merchandising Services
02.2020 - 02.2024
Xray And Medical Assisting
Fortis College