Kristi Paris
Rapid City,SD
Summary
Detail-oriented Patient Access Specialist with expertise in insurance verification, pre-authorization processes, and patient registration. Committed to enhancing operational efficiency and delivering exceptional customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Access Specialist-Prior Authorization
Sanford Health
Rapid City, South Dakota
04.2022 - Current
- Collaborated with team members to enhance efficiency of patient access operations.
- Called insurance companies and verified patient coverage.
- Collaborated with clinical staff to ensure timely processing of orders for tests, treatments and procedures.
- Secured authorizations from insurers, ensuring medical staff could provide timely services.
- Coordinated accurate referrals, facilitating patient access to necessary healthcare services and resources.
- Participated in training sessions to stay updated on healthcare policies and registration software.
Patient Access Specialist
Sanford Health
Rapid City, South Dakota
04.2021 - Current
- Streamlined patient check-ins and registration processes to enhance overall patient experience.
- Collected and verified insurance information from patients accurately.
- Scheduled patient appointments using electronic health record systems.
- Delivered exceptional customer service to patients, ensuring satisfaction in a high-volume environment.
- Maintained confidentiality of patient information in compliance with regulations.
- Applied HIPAA privacy and security regulations while handling patient information.
- Verified patient insurance coverage and processed payments, ensuring accurate billing and timely transactions.
- Participated in ongoing training sessions related to new technologies or software updates impacting the registration process.
- Performed data entry tasks associated with registrations such as entering demographic data into system database.
- Verified demographics and insurance information to register patients in computer system.
- Assisted with scheduling appointments, pre-registration activities, verifying demographics and insurance information.
Patient Services Representative
Rapid City Medical Center
Rapid City, SD
05.2019 - 04.2021
- Greeted patients upon arrival and directed them to the appropriate area.
- Answered incoming calls in a professional manner.
- Assisted patients with inquiries regarding services and procedures.
- Verified insurance information, collected payments, and scheduled appointments.
- Processed patient registration forms and maintained accurate records.
- Collaborated with medical staff to ensure timely communication of patient needs.
- Assisted with scheduling follow-up appointments according to provider availability.
- Adhered to HIPAA regulations when handling confidential patient information.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
Education
Associate of Science - Tourism And Travel Management
Blacck Hills State University
Spearfish, SD05-1989
Skills
- Pre-authorization processes
- Insurance verification
- Referral management
- Patient registration
- Electronic health records
- Patient communication
Certification
Diploma in Professional Medical Transcription-At-Home Professions
Timeline
Patient Access Specialist-Prior Authorization
Sanford Health
04.2022 - Current
Patient Access Specialist
Sanford Health
04.2021 - Current
Patient Services Representative
Rapid City Medical Center
05.2019 - 04.2021
Associate of Science - Tourism And Travel Management
Blacck Hills State University