LaTesa Collins
Tyler,TX
Summary
Dedicated professional with a proactive approach and quick learning ability. Demonstrates strong work ethic and effective communication skills. Committed to contributing to team success and achieving organizational objectives.
Overview
23
23
years of professional experience
Work History
New Patient Referral Coordinator/Medical Records Custodian
Carefirst Medical Centers
Tyler, Texas
06.2012 - Current
- Scheduled all new patient appointments and follow-up visits efficiently.
- Verified insurance details and communicated costs to patients promptly.
- Requested insurance referrals from primary care physicians and insurance providers.
- Obtained prior authorizations for necessary medical procedures.
- Updated patient accounts and ensured accurate information in electronic medical records.
- Fulfilled medical record requests, including subpoenas and affidavits.
- Managed multiple phone lines, taking messages and transferring calls effectively.
- Contacted insurance companies to verify claims status and resolve discrepancies.
New Patient Scheduler/New Patient Referral Coordinator/Medical Records Clerk
Axis Spine Care
Tyler, Texas
04.2011 - 03.2012
- Scheduled new patient and follow-up appointments to optimize clinic workflow.
- Verified insurance coverage for all new patients efficiently.
- Created and maintained new patient accounts through accurate data entry.
- Precertified procedures to ensure timely approvals for patient care.
- Prepared outgoing referrals to facilitate continuity of care.
- Ensured medical records were complete and accessible for all appointments.
- Coordinated scheduling for procedures, including injections and surgeries.
New Patient Scheduler
Interventional Spine Associates Of The Carolinas
Tyler, TX
08.2008 - 04.2011
- Scheduled new patient appointments to enhance clinic efficiency.
- Verified insurance coverage for patient procedures.
- Obtained precertification for necessary medical procedures.
- Performed accurate data entry to maintain up-to-date patient records.
- Managed switchboard operations to ensure effective communication.
- Scanned and organized new patient records into EMR system.
Billing Assistant/Precert/Referrals/Scheduling Clerk
Tyler Cardiovascular Consultants
Tyler, TX
06.2002 - 08.2008
- Facilitated patient admissions for procedures by ensuring accurate documentation.
- Verified insurance information to streamline billing processes.
- Assisted billing department with copying, faxing, and preparing claims.
- Executed prior authorization procedures to expedite patient care.
- Performed data entry tasks to maintain accurate records.
Education
High School Diploma -
John Tyler High School
Tyler, TX05-1992
Some College (No Degree) -
Tyler Junior College
Tyler, TXSkills
- Electronic medical records management
- Insurance verification and billing
- Patient scheduling and authorization
- Record keeping and organization
- Customer service excellence
- Switchboard operation
- Healthcare compliance
- Data entry accuracy
- Effective communication skills
- Problem solving strategies
- Pre-authorization processes
- Referral tracking systems
- Attention to detail
- Time management techniques
- Phone and email etiquette
Timeline
New Patient Referral Coordinator/Medical Records Custodian
Carefirst Medical Centers
06.2012 - Current
New Patient Scheduler/New Patient Referral Coordinator/Medical Records Clerk
Axis Spine Care
04.2011 - 03.2012
New Patient Scheduler
Interventional Spine Associates Of The Carolinas
08.2008 - 04.2011
Billing Assistant/Precert/Referrals/Scheduling Clerk
Tyler Cardiovascular Consultants
06.2002 - 08.2008
High School Diploma -
John Tyler High School
Some College (No Degree) -
Tyler Junior College
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