Kristi Pugh
Edgewood,KY
Summary
Dynamic healthcare professional with extensive experience at St. Elizabeth Healthcare, excelling in team leadership and patient care. Proven ability to enhance patient satisfaction through effective problem-solving and collaboration. Skilled in implementing infection control protocols and mentoring staff, fostering a culture of teamwork and high-quality care. Committed to continuous improvement and patient advocacy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Team Leader-Same Day Surgery
St Elizabeth Healthcare
Edgewood, KY
03.2024 - Current
- Led team in implementing patient care protocols, enhancing service delivery and compliance.
- Mentored junior staff, fostering professional development and ensuring adherence to care standards.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Increased patient satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Registered Nurse- Same Day Surgery
St Elizabeth Healthcare
Edgewood, KY
07.2016 - 03.2024
- Educated patients and families on health management and recovery processes.
- Assisted in the training of new nursing staff on procedures and best practices.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care..
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Managed patients recovering from medical or surgical procedures.
Registered Nurse-TCU
St Elizabeth Healthcatre
Ft Thomas, KY
01.2013 - 07.2016
- Administered medications and treatments in accordance with established protocols.
- Collaborated with interdisciplinary teams to develop patient care plans.
- Monitored vital signs and reported changes in patient conditions promptly.
- Educated patients and families on health management and recovery processes.
- Implemented infection control measures to enhance patient safety standards.
- Evaluated patient progress through regular assessments and documentation updates.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Educated family members and caregivers on patient care instructions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Education
Bachelor of Science - Nursing Science
Walden University
Minneapolis, MN02.2016
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Shift scheduling
- Multitasking
Certification
CAPA
Timeline
Team Leader-Same Day Surgery
St Elizabeth Healthcare
03.2024 - Current
Registered Nurse- Same Day Surgery
St Elizabeth Healthcare
07.2016 - 03.2024
Registered Nurse-TCU
St Elizabeth Healthcatre
01.2013 - 07.2016
Bachelor of Science - Nursing Science
Walden University