Kristi Anderson
Phlebotomist, Certified Medical Assistant
Portland,OR
Summary
Hardworking and dedicated Certified Medical Assistant and Phlebotomy Tech with 20 years experience. Competent in both clinical and office support. Trains new staff to handle rigors of healthcare work and required protocols. Manages high patient volumes by keeping records updated, keeping areas well organized, supplies stocked, and schedules well-coordinated. Skilled in assisting with procedures and triaging patients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I'm excited to put to use all the skills I've acquired over the years and apply them in a new and challenging role.
Overview
20
20
years of professional experience
Work History
Senior Phlebotomist
Providence Portland Medical Center
01.2021 - Current
- Registering patients to perform venipunctures in a busy, fast paced, out-patient laboratory
- Specimen handling and processing
- List building and specimen tracking
Lead Phlebotomist
SW Family Physicians
03.2017 - 02.2020
- Cross-trained existing employees to maximize team agility and performance.
- Supervised potential new hires and trained new phlebotomists.
- Developed and maintained relationships with vendors and suppliers through account development.
- Monitored supply levels and placed orders for laboratory supplies.
Lead Mobile Phlebotomist
Mesa Clinical Labs
- Organized routes for 5 phlebotomists to cover up to 36 nursing homes in the greater Portland/Metro area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Responsible for collecting all missed and/or difficult draws at end of day.
Phlebotomist
Kaiser Permanente
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Processed specimens.
- Worked in Micro bay.
Certified Medical Assistant and Phlebotomist
The Evergreen Center For Autistic Children
- Performed laboratory tests to assist physicians in diagnosing Autism.
- Performed IV Chelation Therapy on children.
- Prepared, precisely measured, and combined ingredients to deliver intravenous medications for children and adults.
- Triage.
- Prior Authorizations.
Education
Medical Assistant Diploma - Medical Assisting And Phlebotomy
- 3.67 GPA
NCCT- ID# 4659-1103-542 -
GED - undefined
1997
Skills
- Advanced Anatomy and Physiology Knowledge
- Medical Terminology
- EMR Systems including Epic and Cerner
- Medical Procedures
- Supervising Laboratory Operations and New Hires
- Complete Understanding of Clinical Logistics
- Answering multi-phone lines and patient scheduling
- Staff Clinical and Computer Training
- Excellent Communication Skills
- Data Entry/Basic Insurance Billing/Coding
- Ability to put patients at ease and diffuse hostile situations
Timeline
Senior Phlebotomist - Providence Portland Medical Center
01.2021 - Current
Lead Phlebotomist - SW Family Physicians
03.2017 - 02.2020
Lead Mobile Phlebotomist - Mesa Clinical Labs
Phlebotomist - Kaiser Permanente
Certified Medical Assistant and Phlebotomist - The Evergreen Center For Autistic Children
Pioneer Pacific College - Medical Assistant Diploma, Medical Assisting And Phlebotomy
Pioneer Pacific College - NCCT- ID# 4659-1103-542,
Mt.Hood Community College - GED,
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