Summary
Overview
Work History
Education
Skills
Timeline
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Kristi Todd

Somerset,KY

Summary

Dynamic professional with a proven track record at Liquor Emporium, adept in team motivation and project management. Excelled in creating safe, efficient environments and fostering customer rapport, significantly enhancing service quality. Skilled in sales monitoring and machinery operation, demonstrating a commitment to excellence and operational improvements.

Overview

31
31
years of professional experience

Work History

Assistant Manager

Liquor Emporium
Somerset, KY
01.2022 - 11.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Sales Associate

Apple’s Wine and Spirit
Somerset, KY
03.2019 - 11.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Pulaski County Park Attendant

Pulaski County Government
Somerset, KY
07.2016 - 07.2017
  • Handled visitor inquiries professionally and courteously, addressing concerns effectively to ensure satisfaction.
  • Educated visitors on park rules and regulations, fostering a safe environment for all guests.
  • Enhanced visitor experience by providing exceptional customer service and maintaining park cleanliness.
  • Increased park safety by regularly inspecting equipment and reporting any issues promptly.
  • Served as a key team member in emergency response situations, providing prompt assistance and support as needed.

Warehouse Assistant

East Kentucky Power / Cooper Power Plant
Burnside KY
06.1993 - 04.2013
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.

Coal Yard Operator

East Kentucky Power
Burnside, KY
06.1993 - 04.2013

Education

Environmental Health Science

Eastern Kentucky University
Richmond, KY

Skills

  • Team motivation
  • Customer service and satisfaction
  • Problem-solving aptitude
  • Supply Chain Management
  • Vendor Management
  • Multitasking

Timeline

Assistant Manager

Liquor Emporium
01.2022 - 11.2024

Sales Associate

Apple’s Wine and Spirit
03.2019 - 11.2021

Pulaski County Park Attendant

Pulaski County Government
07.2016 - 07.2017

Warehouse Assistant

East Kentucky Power / Cooper Power Plant
06.1993 - 04.2013

Coal Yard Operator

East Kentucky Power
06.1993 - 04.2013

Environmental Health Science

Eastern Kentucky University
Kristi Todd