Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Work Availability
What Makes Me Happy!
What Makes Me Happy!
References
Volunteer

Kristi Wherry

Boise,ID

Summary

From program directing and entrepreneurship to flight attending and hospitality, my career journey has been a vibrant tapestry of sales prowess, top-notch customer service, and infectious communication skills. I thrive on forging genuine connections with people, turning initial interactions into enduring relationships that fuel business success. As a Channel Account Manager, I am ready to infuse my zest for connection into driving growth and client satisfaction with enthusiasm and expertise.

Overview

22
22
years of professional experience
1
1
Certificate

Work History

Cosmetologist

Several Locations
01.2013 - Current
  • Built and maintained strong relationships with clients, resulting in increased sales and client retention.
  • Successfully upsold products and services, consistently exceeding monthly sales targets.
  • Managed social media promotions to boost brand awareness and drive sales growth.
  • Mentored junior team members on current trends and best practices, enhancing overall team performance.
  • Coordinated inventory management and cost control measures, reducing operational expenses

Flight Attendant

Horizon Air
01.2020 - 12.2021
  • Ensured passenger safety and compliance with FAA regulations while delivering exceptional customer service.
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Handled VIP and high-profile passengers with discretion, maintaining high standards of confidentiality and service.
  • Managed passenger conflicts and medical emergencies with professionalism and efficiency.
  • Contributed to company goals through effective credit card sales promotion.

Educator

Matrix Hair
05.2015 - 02.2019
  • Trained and mentored new/mature stylists on advanced hair styling techniques and industry best practices.
  • Developed and delivered educational programs, improving team skills and client satisfaction.
  • Managed budgets for educational initiatives, ensuring cost-effective training solutions.
  • Coordinated travel accommodations and scheduling to optimize training sessions and logistical efficiency.

Program Director

Boys & Girls Club Of Ontario
11.2008 - 11.2010
  • Recruited, trained, and supervised staff and volunteers, enhancing team productivity and job satisfaction.
  • Collaborated with community leaders to plan and execute community events, increasing program visibility.
  • Managed program budgets and fundraising activities, achieving financial goals and program objectives.

Restaurant Server

Several Locations
01.2003 - 02.2023
  • Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
  • Trained and mentored new staff on restaurant procedures and performance strategies.
  • Effectively managed multiple tables and high-volume periods while maintaining service standards.
  • Boosted sales through effective upselling techniques and comprehensive menu knowledge.

Education

Cosmetology License -

Toni & Guy Cosmetology
Coeur D'Alene, ID
01.2013

Bachelor of Arts - Sports & Recreation Management

Northwest Nazarene University
Nampa, ID
05.2006

Skills

  • Effective leader
  • Retail sales professional
  • Exceptional customer service
  • Memory retention
  • Guest Relations Management
  • Point of sale operation
  • Staff Development
  • Partnership Development
  • Innovation and Creativity
  • Advanced communication skills
  • Detail-orientated

Accomplishments

  • Several salon teams I was part of have received the community's "best" titles.
  • Sold the most retail several months in a row.
  • Maintained a 5 star-rating at each salon I've worked in.
  • Supervised team of 7-12 staff members and several volunteers.
  • Was invited to speak to the Chamber of Commerce.

Certification

  • Matrix Educator
  • Brazilian Blowout
  • Cali Curls

Timeline

Flight Attendant

Horizon Air
01.2020 - 12.2021

Educator

Matrix Hair
05.2015 - 02.2019

Cosmetologist

Several Locations
01.2013 - Current

Program Director

Boys & Girls Club Of Ontario
11.2008 - 11.2010

Restaurant Server

Several Locations
01.2003 - 02.2023

Cosmetology License -

Toni & Guy Cosmetology

Bachelor of Arts - Sports & Recreation Management

Northwest Nazarene University

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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What Makes Me Happy!

I thrive in the great outdoors, whether it's hiking, paddle boarding, or wake surfing. I love playing and watching sports and am actively involved in a women's ultimate frisbee league and a women's volleyball team. If it's active and challenging, I'm all in! Live music events and patio listening sessions are my jam. Spending time with family and friends brings my heart happiness. Whether I'm cheering on my little's at their games or gathering with friends for Friendsgiving, I'm always surrounded by love and laughter.

What Makes Me Happy!

I thrive in the great outdoors, whether it's hiking, paddle boarding, or wake surfing. I love playing and watching sports and am actively involved in a women's ultimate frisbee league and a women's volleyball team. If it's active and challenging, I'm all in! Live music events and patio listening sessions are my jam. Spending time with family and friends brings my heart happiness. Whether I'm cheering on my little's at their games or gathering with friends for Friendsgiving, I'm always surrounded by love and laughter.

References

Available upon request.

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Kristi Wherry