Kristi Willaert
Clinton Township,MI
Summary
Amtitious Human Resources Specialist offering ten years of experience promoting employee retention through thoughtful recruiting and strongly developed onboarding programs. Expert skills in executing Open Enrollment and administering benefits. Accurately and precisely execute weekly payroll of 115 employees including tracking of all employee records. Proficient in Employee Navigator and Paychex. Strong relationship skills including mentoring employees and unrolling new policy iniatives.
Overview
29
29
years of professional experience
Work History
HR Generalist
Vintage Wine Company
Roseville , MI
05.2019 - Current
- Interview job applicants to obtain information on work history, education and job skills.
- Conduct background check and process all new hire-related paperwork.
- Created Onboarding packages and onboard all new hires in a welcoming, efficient and thorough process including explaining all 401k, benefit, and maintenance items. Implemented company wide New Hire alerts to increase collaboartion.
- Maintain human resources records.
- Conduct exit interviews and complete employment termination paperwork.
- Coordinate benefit administration activities including Open Enrollment and FSA Enrollment. Respond to all benefit issues, questions, and changes throughout the year.
- Accurately execute weekly payroll including maintaining all payroll changes.
- Implemented new online Time and Attendance system automating all employee attendance data.
- Created, update, and coordinate yearly Performance Appraisal Process.
- Respond to and investigate all Human Resource Inquires from employees.
- Attend job fairs to evaluate current talent pool.
- Created, Implemented and maintain updated employee PTO program.
- Various projects as assigned including creating company Spirit Wear program, Anniversary Reward Program and Updated Onboarding Material.
- Proficient in Employee Navigator and Paychex.
HR Recruiter Coordinator
Beaumont Health Systems
Troy , MI
11.2014 - 04.2019
- Facilitated background checks, reference checks, drug testing and other screening processes.
- Organized and attended job fairs and career events.
- Conducted pre-screening interviews to assess suitability of applicants.
- Worked closely with hiring managers to maintain fair standards in Job Offer process.
- Processed employee transfers and referrals.
- Answered and responded to multiple Human Resource questions and issues.
- Processed all HR information in Oracle and PeopleSoft programs.
- Coordinated TN VIsa's from Canadian Employees working in the U.S.
Customer Service Coach
SelectCare
Troy , MI
08.1995 - 02.2000
- Monitored call center queues for quality assurance purposes.
- Developed strategies to improve customer service performance.
- Analyzed customer feedback surveys to identify areas of improvement in customer service processes.
- Trained new employees on the use of relevant software systems related to their job duties.
- Created reports to track agent performance metrics such as average handle time, resolution rate.
- Actively participated in weekly team meetings to discuss challenges faced by the department.
- Explained goals and expectations required of trainees.
Education
BBA - Finance
Walsh College
Troy, MI05-1995
Skills
- Pre-Employment Screening
- Benefits Administration
- Employee Onboarding
- Payroll
- Performance Appraisals
- Employee Recordkeeping
- Policy and Procedures
- Proficient in Word, Outlook, Excel, and Powerpoint
- Experience in Oracle and PeopleSoft
- Outstanding People and Organization Skills
Timeline
HR Generalist
Vintage Wine Company
05.2019 - Current
HR Recruiter Coordinator
Beaumont Health Systems
11.2014 - 04.2019
Customer Service Coach
SelectCare
08.1995 - 02.2000
BBA - Finance
Walsh College
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