Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristi Woods

Spencer,WV

Summary

Enthusiastic Head Cashier with 15 years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals.

Reliable employee seeking remote (ANY) position. Offering excellent communication and good judgment. Reliable Sales Agent offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Willing to commit to training & flexible with changing business needs.

Overview

23
23
years of professional experience

Work History

Retail Sales Cashier

Smoker Friendly
08.2022 - Current
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered questions about store policies and addressed customer concerns.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.

Retail Sales Cashier

Carpenter's Store
11.2020 - 03.2022
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
  • Executed company policies,procedures,and safety standards to ensure the proper cleanliness and safetey of the office and equiptment.
  • Offered strong custumer service skills , keeping custumers satisfied and increasing sales by average of 5% annually.

Retail Sales Associate Cashier

Dollar General Store
03.2018 - 03.2020
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Operated POS terminals and cash drawer balancing.
  • Processed credit card and debit payments via [Type] systems, providing accurate charges and credits.
  • Provided warranty information to customers purchasing covered items and services.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
  • Maintained presentable customer areas with diligent cleaning and proactive recovery management.
  • Mentored new team members on sales software system operation.

Call Center Customer Service Representive

InfoCision
12.2000 - 07.2001

Sales skills for NRA National Rifle Association

I had outbound calls for memberships of the NRA and to update and renew old members. I also had to call and make sure they was up to date and keep record of the address and credit cards and banking account numbers. I also had to make calls to nonmembers and let they know a little history about the NRA and what it was and what the membership consist of with joining and being a member.

Education

High School Diploma -

Killeen High School
Killeen, TX
06.1997

Skills

  • ID Verification
  • Time Management
  • Freight Processing
  • Customer Service and Assistance
  • Till Counting
  • Sweeping and Mopping
  • POS Systems
  • Merchandising
  • Adaptable and Flexible
  • Persuasive Selling
  • Work Task Prioritization

Timeline

Retail Sales Cashier

Smoker Friendly
08.2022 - Current

Retail Sales Cashier

Carpenter's Store
11.2020 - 03.2022

Retail Sales Associate Cashier

Dollar General Store
03.2018 - 03.2020

Call Center Customer Service Representive

InfoCision
12.2000 - 07.2001

High School Diploma -

Killeen High School
Kristi Woods