Kristi Yentile
Wakefield,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Master Esthetician
Balan's Organic Spa
08.2023 - Current
- Increased repeat business through exceptional customer service and follow-up appointments.
- Enhanced client satisfaction by providing personalized skincare treatments and product recommendations.
- Developed customized at-home skincare routines for clients to maintain results between appointments.
- Achieved high levels of client retention by building rapport and addressing individual concerns with empathy and professionalism.
Master Esthetician
Classic Face's Day Spa
08.2022 - Current
- Improved overall skin health for clients with targeted facials, chemical peels, and microdermabrasion treatments.
- Mastered various body treatments such as body wraps, scrubs, and cellulite reduction therapies for diverse clientele needs.
- Increased monthly revenue through upselling additional services or retail products during consultations or treatment sessions.
- Created repeat business by developing long-term relationships with regular customers.
Mortgage Banker
LoanDepot
01.2020 - 07.2022
- Evaluated client financial positions and identified most appropriate banking products.
- Collaborated with underwriters to resolve complex loan scenarios, resulting in successful funding of loans.
- Exceeded sales goals consistently by developing strong relationships with clients and realtors.
- Provided guidance to borrowers regarding various loan programs, helping them select the best option for their situation.
- Assisted clients in understanding the mortgage process, addressing concerns, and making informed decisions.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Mortgage Banker
Cross Country Lenders
01.2015 - 01.2020
- Evaluated client financial positions and identified most appropriate banking products.
- Continuously monitored market conditions to identify potential changes impacting borrower eligibility or lending policies.
- Maintained a high level of product knowledge, staying current with industry trends and regulations.
- Delivered prompt communication with all parties involved in transactions, fostering strong professional relationships.
- Developed and implemented marketing campaigns to generate new business opportunities.
Education
License - Master Aesthetician
The Elizabeth Grady School of Esthetics & Massage Therapy
Medford, MA08.2005
Associate Degree in Accounting - Accounting
Katharine Gibbs School
Boston06.1993
High School Diploma -
Wakefield Memorial High School
Wakefield, MA06.1991
Skills
- Strong Communication Skills
- Relationship building and management
- Excellent team player
- Sales expertise
- Reviewing documents
- Document analysis
- Sales Development
- Relationship selling
- Negotiation Tactics
- Attention to Detail
- Customer Relations
- Microsoft Office
Timeline
Master Esthetician
Balan's Organic Spa
08.2023 - Current
Master Esthetician
Classic Face's Day Spa
08.2022 - Current
Mortgage Banker
LoanDepot
01.2020 - 07.2022
Mortgage Banker
Cross Country Lenders
01.2015 - 01.2020
License - Master Aesthetician
The Elizabeth Grady School of Esthetics & Massage Therapy
Associate Degree in Accounting - Accounting
Katharine Gibbs School
High School Diploma -
Wakefield Memorial High School
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