KRISTIAN CAVE
White House,TN
Summary
Dynamic customer service professional with a proven track record at Border States, excelling in account management and client relations. Adept at driving sales growth through effective communication and problem-solving. Skilled in order processing and inventory management, consistently delivering exceptional service and fostering long-term partnerships.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Border States
09.2020 - Current
- Manage and support customer accounts in a high-volume utility supply environment serving contractors and commercial clients
- Build and maintain strong client relationships, driving repeat business and long-term account growth
- Process orders, manage pricing, and coordinate inventory to ensure accuracy and on-time delivery
- Partner with internal teams and external stakeholders to meet project deadlines and customer expectations
- Handle urgent, time-sensitive requests in City Desk operations, ensuring quick and effective solutions
- Recognized for strong communication, dependability, and problem-solving in a fast-paced setting
Delivery Driver / Sales Support
Dunlap & Kyle Tire Company
01.2019 - 01.2020
- Delivered products while supporting sales efforts through direct customer engagement
- Assisted in upselling products and strengthening customer relationships
- Maintained accurate delivery records and supported inventory management processes
Route Service Representative
Aramark Uniform Services
01.2015 - 01.2019
- Managed a dedicated service route, maintaining and growing customer accounts
- Built strong client relationships to increase retention and customer satisfaction
- Identified and acted on upselling opportunities to grow account value
- Consistently met service, delivery, and scheduling expectations
Education
High School Diploma -
Heritage High School
White House, TN05-2010
No Degree -
Volunteer State Community College
Gallatin, TN08-2010
Skills
- Account & Client Relationship Management
- Sales Support & Business Development
- Order Processing & Inventory Coordination
- Customer Communication & Problem Solving
- Project & Time Management
- Team Leadership & Training
- Microsoft Office & Administrative Support
- Customer satisfaction measurement
Timeline
Customer Service Representative
Border States
09.2020 - Current
Delivery Driver / Sales Support
Dunlap & Kyle Tire Company
01.2019 - 01.2020
Route Service Representative
Aramark Uniform Services
01.2015 - 01.2019
High School Diploma -
Heritage High School
No Degree -
Volunteer State Community College