Kristian Hampton
Midland,TX
Summary
Operations Technician with extensive administrative experience, committed to delivering exceptional service and ensuring office efficiency. Proven ability to streamline operations and enhance productivity in fast-paced environments. Strong organizational skills and attention to detail contribute to maintaining a high-functioning workplace. Eager to leverage expertise in a collaborative team setting to foster a positive company culture.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
United Rentals
04.2023 - Current
- Served as key customer contact and consultant for diverse clientele at United Rentals.
- Recommended tailored equipment and service solutions based on customer needs.
- Achieved 95% branch audit score through effective leadership as 5S Safety Champion.
- Organized community outreach initiatives as District Lead for Women’s United Resource Group.
- Coordinated activities to promote inclusion, education, and career opportunities.
- Championed Toys for Tots campaign, enhancing company-community ties.
- Processed rental quotations, reservations, and contracts in compliance with policies.
- Generated leads for new business while maintaining a clean, well-stocked showroom.
Administrator
Specialized Desanders USA
10.2021 - 04.2023
- Created and implemented Emergency Action Plan to ensure facility safety compliance.
- Administered various safety and compliance tests to maintain operational standards.
- Developed centralized online library of standard operating procedures, FAQs, and best practices.
- Identified hazardous materials and compiled safety data sheets for compliance documentation.
- Managed facility inspections and maintenance to uphold safety regulations.
- Scheduled and assigned training for new hires to familiarize them with company policies.
- Organized sensitive data entry such as equipment inspection reports into EMP system.
- Coordinated participation in community fundraising events, raising over $15,000 for local initiatives.
I&E Field Operations Technician
Pioneer Natural Resources
09.2018 - 10.2020
- Delivered administrative support to five I&E foremen and teams of 10+ electricians and technicians.
- Managed heavy calendar schedules and expense reports efficiently.
- Coordinated appointments through phone, text, and email, ensuring excellent customer service.
- Planned internal meetings by preparing detailed agendas, minutes, and flow charts.
- Maintained organization of documents for training and accreditation of over 50 technicians.
- Created and managed weekly Excel spreadsheet and Spotfire dashboard reports from collected data.
- Assisted over 50 technicians in creating, managing, and closing work orders using Oracle EAM system.
- Performed clerical duties including greeting visitors, answering phones, sorting mail, and maintaining office supplies.
Receptionist/Office Services
Pioneer Natural Resources
10.2014 - 09.2018
- Managed front office operations for facility accommodating over 500 employees.
- Established systems for Water Management department, enhancing operational efficiency.
- Developed standard operating procedures for front office functions.
- Coordinated internal meetings and events within budget constraints.
- Maintained accurate records of facility vendor accounts and vehicle servicing.
- Implemented work order system and organized departmental communication logs.
- Assisted with onboarding new hires during orientation phase.
- Provided exceptional customer service by greeting clients and managing visitor security.
Education
Some College (No Degree) -
University of North Texas
08-2005
High School Diploma -
Robert E Lee High School
05.2005
Skills
- MS Office (Word, Excel, Outlook, PowerPoint)
- Oracle EAM
- Spotfire
- Bioscript
- Report Generation
- Data Gathering/Analysis /Entry
- Scheduling/Calendar Management
- Expense Reporting/Budgeting
- Social Media Marketing
- Event Logistics
- Client/Vendor Relations
- Written/Verbal Communication
- Excellent Customer Service
- Organization
- Online Design
- EMP
- Safety Compliance
Timeline
Inside Sales Representative
United Rentals
04.2023 - Current
Administrator
Specialized Desanders USA
10.2021 - 04.2023
I&E Field Operations Technician
Pioneer Natural Resources
09.2018 - 10.2020
Receptionist/Office Services
Pioneer Natural Resources
10.2014 - 09.2018
Some College (No Degree) -
University of North Texas
High School Diploma -
Robert E Lee High School