Open To Work
Kristian Ramos
Urbandale,IA
Summary
Dedicated marketing coordinator with a focus on customer relationship management and budget oversight. Known for implementing successful email marketing and social media campaigns that drive engagement and improve customer retention.
Overview
12
12
years of professional experience
Work History
Marketing Coordinator
BodyByDoctor
Des Moines, IA
02.2022 - Current
- Developed and executed online marketing campaigns across various digital platforms.
- Coordinated email marketing strategies to nurture leads and drive conversions.
- Assisted in managing budgets for digital advertising efforts effectively.
- Analyzed web analytics data to identify areas for improvement in customer experience and website optimization.
Owner/Operator
TAKBRON LLC.
Des Moines, IA
08.2022 - 12.2024
- Managed daily operations of food truck service and scheduling.
- Supervised staff to ensure efficient food preparation and customer service.
- Developed menus based on seasonal ingredients and customer preferences.
- Ensured compliance with health and safety regulations during food handling.
- Trained new employees on operational procedures and customer engagement.
- Maintained equipment cleanliness and functionality for optimal performance.
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Resolved customer complaints in a timely manner while maintaining a professional attitude.
- Maintained records of daily sales transactions as well as monthly reports on financial performance indicators.
- Implemented marketing campaigns through social media platforms like Twitter and Instagram.
- Established customer service protocols to improve client satisfaction and retention.
Pipe rehabilitation
Hydro Klean
Des Moines, IA
05.2020 - 06.2022
- Managed all aspects of the rehabilitation unit including scheduling appointments, ordering supplies and equipment, ensuring compliance with safety regulations.
- Performed detailed calculations such as pressure drop analysis, material selection, pipe sizing.
- Constructed new pipelines using a variety of materials including PVC, steel, cast iron, clay tile.
- Provided emergency services when needed including repairing burst pipes during inclement weather conditions.
- Installed, repaired, and maintained a wide variety of pipes in accordance with industry codes and regulations.
Assistant Manager
EZ Pawn
Mercedes, Texas
03.2014 - 04.2017
- Trained and mentored staff on customer service best practices.
- Handled customer transactions using point-of-sale systems efficiently.
- Developed promotional displays to enhance product visibility and sales.
- Coordinated team schedules to optimize staffing and coverage needs.
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
MERCEDES EARLY COLLEGE
Mercedes, TX06-2013
Skills
- Digital marketing
- Email marketing
- Web analytics
- Budget management
- Content creation
- Customer relationship management
- Social media management
- Customer service
- Public relations
- Video editing proficiency
- Web site content
- eCommerce
- Content development
- Social media
- Marketing lead generation
- Event planning
- Influencer outreach
- Business administration
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteHybridSalary Range
$1/hr - $100/hrTimeline
Owner/Operator
TAKBRON LLC.
08.2022 - 12.2024
Marketing Coordinator
BodyByDoctor
02.2022 - Current
Pipe rehabilitation
Hydro Klean
05.2020 - 06.2022
Assistant Manager
EZ Pawn
03.2014 - 04.2017
High School Diploma -
MERCEDES EARLY COLLEGE