Experienced with coordinating complex logistics operations to ensure smooth supply chain management. Utilizes strategic planning and problem-solving skills to improve efficiency and reduce costs. Track record of fostering strong relationships with vendors and clients to maintain seamless operations.
Work History
Logistics Coordinator
10 Months
Quicken Steel, LLC | 10.2025 - Current
Viewing a sales order and being able to ascertain appropriate shipping method, correct truck/trailer for load specs as well as travel time required for load, for every order that is placed at the Claxton and Grand Prairie Texas site.
Coordinating pickups/deliveries between vendors, customers and 3PL brokers.
Maintaining DOT required labels and paperwork for registration.
Composing lane request sheets for all vendors in order to be able to achieve best priced load.
Updating and maintaining macros pricing for ERP system (visual) and cold formed building software (ACT)
Maintaining all bookkeeping records, digital archives of every load ticket and BOL.
Developing professional relationships with logistic brokers, and re-evaluating the list of brokers due to increase/decrease of business.
Administrative Assistant
1 Year 7 Months
Effingham Co. Board of Elections | 01.2025 - Current
Recruitment and management of approximately 100 poll workers between 20 locations. Delivery and pickup of official voting equipment. Front office duties to include answering phones, greeting walk-ins, digital/physical filing, and pollworker data management. County vehicle and building keys (including secure locked down rooms) privileges.
Cost Accountant
9 Months
Champion Home Builders | 05.2023 - 02.2024
Auditing homes against created bill of materials in order to be able to gain revenue on homes sold to retailers while still being competitive in pricing for sales department.
Working with engineer on new drafts/schematics for accurate costing of item (i.e islands, drain waste vent system, new floor plan).
Risk/benefit analysis of proposed vendor changes.
Initiating new protocol on processes, (i.e. new window procedure, change from 2 part-glue to wood glue).
Complying with Champion Standard DAPIA rules and regulations.
Analyze and adjust cost of home options to maximize variable margins.
Reconsideration Analyst
3 Months
C2C Innovative Solutions, Inc | 01.2023 - 04.2023
Receiving Medicare appeals and inputting data into database. Requesting insurance plan case files to analyze how an member was assessed penalties. Analyzing member's reasons and verifying creditable documentation to approve or deny appeal.
If incomplete data was received, communicating with members and insurance providers to confirm what benefits were in place. Quota requirements of 16 cases per 8 hours and under 6 errors a month.
Paralegal
2 Years 4 Months
The Law Offices of Michael J. Dugan, LLC | 08.2020 - 12.2022
From handling the initial call to book a potential new client a consultation, to prepping the consultation, overseeing the entire hiring process including payment. Onboarding new clients, setting up initial meetings between client and attorney. The go-between the attorney and client, from the attorney to opposing counsel and from attorney to court communications. Document management, organization and redaction. Multitasking between 10+ programs and calls to the firm. Case management from initial planning to resolution, settlement and closure.
Communications Manager
8 Months
Vaden Automotive | 07.2019 - 03.2020
Overseeing the call center for 10 dealerships. Training of communication specialist to identify the purpose of customer's call and to provide resolution. Managed all records for company demo program and loaner vehicles for company personnel. Payroll management. Setup mass interviews and conduct. Auditing call logs. Setting quarterly goals. Scheduling appointments. Average of 250+ calls daily.
Manager
5 Months
Starship Enterprises | 02.2019 - 07.2019
On arrival trained entire new staff for store. Revenue went from -12% to +18% in 5 months. Inventory management receiving/exporting. Compliance with state and federal laws. Delegating goals and tasks for staff. Daily financial accounting and reporting.
Manager
2 Years 2 Months
Panda Restaurant Group | 12.2016 - 02.2019
Managed both the Front of the House staff that interacted with customers as well as Kitchen staff. Training of new employees for not only store #2686 but also to send out to new restaurants. Scheduling. Daily financial bookkeeping. Scheduling. Catering program. Inventory management as well as food truck deliveries. Compliance with Department of Health and EverClean Inspections. ServSafe certified.
Education
Associate Degree - Nursing
Savannah Technical College | Savannah, GA | 05-2016
Associate Degree - Medical Billing & Coding
Savannah Technical College | Savannah, GA | 05-2014
Skills
Multi-ERP fluent
Broker networking
Manufacturing
Logistics analysis
Office management
Schedule management
Inventory management
Phone etiquette
Dispatch
Intake/document verification
Contracts
Payroll
Conflict management
Certification
BLS Certification
CPR Certification
ServSafe
CNA
Medical Billing Certification
Food Handler Certification
Driver's License
First Aid Certification
Six Sigma Certification
Awards
Honors Graduate May 2016, Honors Graduate May 2014