Experienced utility professional with over 20 years of expertise in managing and supporting field operations. Adept at handling multiple tasks with a strong focus on detail and efficiency. Skilled in organizational management, public speaking, troubleshooting, and project coordination. Demonstrated ability to lead team, build strong relationships, and enhance organizational efficiency.
Overview
19
19
years of professional experience
Work History
Field Coordinator/Technician
Mad Dash Field Services
New York, NY
11.2022 - Current
Provided comprehensive field support for AMI projects for Con Edison’s Meter Deployment team.
Assisted the Field Supervisor in interviewing, candidate selection, and in-field training.
Served as a backup to the supervisor, responding to incidents, and addressing technical issues.
Assisted in the coordination of field activities, including scheduling and tracking.
Developed comprehensive reports on field activity progress.
Organized and maintained accurate records of field operations and personnel.
Provided guidance to staff on how to complete tasks safely and efficiently in the field environment.
Conducted site visits to assess operational needs, evaluate performance, and troubleshoot issues.
Field Engineer
Mad Dash Field Services
New York, NY
01.2022 - 11.2022
Conducted signal strength testing for cellular and Smart Meter networks
Documented site readings and recommended improvements for network communication
Installed hardware and peripheral devices to optimize network performance
Field Technician
Viking Pure Solutions, LLC
New York City, NY
09.2021 - 01.2022
Serviced and repaired machines creating organic cleaning solutions across a large territory along the Eastern Seaboard
Worked under tight deadlines during the pandemic to ensure equipment was operational in healthcare facilities
Performed preventative maintenance on equipment and systems to ensure optimal performance.
Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
Provided technical support to customers via phone, email and in person.
Maintained inventory of parts and supplies used for repairs and service calls.
Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
Resolved customer inquiries promptly while providing excellent customer service at all times.
Responded quickly to emergency situations requiring immediate attention.
Project Field Supervisor
Builders Benchmark Design Build Inc.
Bronx, NY
03.2021 - 09.2021
Prepared job sites for tradesmen, ensuring projects were completed on schedule
Assisted plumbers, electricians, and carpenters with essential tasks
Coordinated job site safety to ensure compliance with NYC DOB requirements
Field Supervisor
Alcara Hubbell SGS, Con Edison
Bronx, NY
11.2018 - 03.2021
Supervised a team of 15 to 20 employees, managing their assignments and productivity.
Trained new technicians on the proper installation of gas and electric meters.
Developed, implemented, and monitored safety policies and procedures for all field staff.
Conducted regular meetings with field staff to review work performance, discuss issues, and identify training needs.
Provided guidance to team members on job-related tasks, techniques, best practices.
Organized resources including equipment, materials and personnel in support of project objectives.
Maintained accurate records of employee timecards, leave requests.
Evaluated employees' performance through periodic reviews; took appropriate disciplinary action when necessary.
Assigned duties to field personnel according to their qualifications or experience level.
Monitor/Custodian
Mt. Pleasant Cottage School District
Pleasantville, NY
03.2006 - 11.2018
Ensured the safety of students and staff, utilizing de-escalation and restraint techniques
Provided custodial services, including housekeeping, grounds maintenance, and minor building repairs