Kristie Brown
Trussville
Summary
Dynamic Agile Product Owner with a proven track record at Regions Bank, excelling in crafting acceptance criteria and leading QA efforts. Adept in JIRA and ALM, I leverage strong analytical skills to enhance online banking systems, ensuring seamless user experiences and effective troubleshooting. Committed to driving project success through collaboration and innovation.
Overview
32
32
years of professional experience
Work History
Agile Product Owner
Regions Bank
Hoover
03.2023 - Current
- Write acceptance criteria for new features
- Work with development and QA completing stories/bugs in sprints
- Review acceptance criteria with development and QA to decide points
- Work with the scrum master with daily sprint work and PI Planning
- Presented completed work to the team after each sprint in a demo to showcase progress and gather feedback.
- Facilitated resource acquisition for development and QA teams, ensuring access to systems and test data for project completion.
- Collaborated with other system owners to implement features requiring integration with their systems.
- Work with our production support team researching/replicating bugs
Business Systems Analyst III
BBVA Compass
Birmingham
05.2013 - 10.2023
- Contributed to creation of business requirements for new online systems and upgrades, ensuring alignment with stakeholder needs
- Aided in development of detailed design for new online systems and upgrades, facilitating project clarity and execution
- Lead for QA system testing and UAT (user acceptance testing)
- Create test cases and input the test scripts in ALM (test script tracking database)
- Perform the test scripts and log the defects in JIRA (issue tracking database)
- Provided support for new applications following production deployment
- Conducted training sessions for users on new applications and upgrades prior to production, enhancing user readiness and adoption
- Work with our D&D (Design and Development) and IT to troubleshoot and resolve issues
- Assisted internal and external users with various applications
- System Administrator for Sterling LandingZone platform
- Business Analyst for the ARP (SMS) system
- Delivered second-level support for RSA systems
- Offered second-level support for BAI and Data Exchange processes
- Work with programming on BAI, deposit track, data exchange, and ARP projects and issues
Design Analyst
Regions Bank
Hoover
10.2013 - 01.2023
- Using the Business Requirements from the line of business, I design the look and flow of the new enhancements coordinating with all departments affected.
- Collaborated with line of business to develop Functional Requirements Document, ensuring alignment with project goals.
- Coordinated with developers during coding phase to support accurate implementation of design specifications.
- Partnered with support and developers to resolve production issues, enhancing system reliability and user experience.
- Assist our QA department with questions or issues found while testing the new code.
Client Services
SouthTrust Bank
Birmingham
05.1994 - 05.1998
Skills
- Agile Product Owner
- Scrum Master
- Business Systems Analyst
- Requirements analysis
- Analytical
- Troubleshooting expertise
- JIRA/Test Scripting
- Azure DevOps
- ALM
- QA
- UAT
- Unit Testing
- Automated Clearing House
- Account Analysis
- Corporate Banking
- Retail banking
- Wire transfers
- Loans
- Remote Deposit
- Treasury Management
- Online Banking
- Automated Reconcilement Positive Pay
- BAI2 data exchange
- X937 Image Cash Letter
- SWIFT 940
- B2B transmissions
- Home-to-home
- Lockbox
- Pervasive Mapping Software
- SQL
- Mainframe
- Technical
- Visio
- Argo
- Sterling LandingZone
- Customer focus
- Functional analysis
- Host Interfaces
- Microsoft Excel
- XML
- XML
References
Available upon request
Job Duties
- Agile Product Owner, Write acceptance criteria for new features, Review acceptance criteria with development and QA to decide points, Work with development and QA completing stories/bugs in sprints, Help development and QA obtain anything they need to complete work (system access, test data), Work with the scrum master with daily sprint work and PI Planning, Demonstrate the completed work to the team after each sprint in a Demo, Work with other system owners on features that require implementation on their system, Work with our production support team researching/replicating bugs
- Design Analyst, Work with the line of business to create the Functional Requirements Document., Using the Business Requirements from the line of business, I design the look and flow of the new enhancements coordinating with all departments affected., Work with our developers while they write the code., Work with support and the developers to find a resolution for production issues., Assist our QA department with questions or issues found while testing the new code.
- Business Systems Analyst III, Assist in creating the business requirements for new online systems and upgrades, Assist in creating a detailed design for new online systems and upgrades, Create test cases and input the test scripts in ALM (test script tracking database), Perform the test scripts and log the defects in JIRA (issue tracking database), Lead for QA system testing and UAT (user acceptance testing), Support new applications once they pushed into production, Work with our D&D (Design and Development) and IT to troubleshoot and resolve issues, Train users on new applications and upgrades prior to production, Support internal users and external users on several applications, System Administrator for Sterling LandingZone platform, Business Analyst for the ARP (SMS) system, Second level support for RSA, Second level support for BAI (Bank Administration Institute) and Data Exchange transmissions and implementations, Work with programming on BAI, deposit track, data exchange, and ARP projects and issues
Timeline
Agile Product Owner
Regions Bank
03.2023 - Current
Design Analyst
Regions Bank
10.2013 - 01.2023
Business Systems Analyst III
BBVA Compass
05.2013 - 10.2023
Client Services
SouthTrust Bank
05.1994 - 05.1998