Kristie Carver
Manager
Punta Gorda,FL
Summary
Dynamic manager with a proven track record at Tropic Isle R.V. Park, excelling in customer service and team leadership. Enhanced guest experiences through process improvements, reducing check-in wait times by 30%. Skilled in strategic planning and budgeting, fostering a productive environment that drives employee engagement and operational efficiency.
Overview
26
26
years of professional experience
Work History
Manager
Tropic Isle R.V. Park
02.1996 - 08.2021
- Analyzed guest feedback to identify areas for improvement in services offered at the park.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed budgeting and financial planning to optimize resource allocation and reduce costs.
- Coordinated maintenance schedules to ensure optimal facilities management and guest experiences.
- Implemented process improvements that streamlined guest check-in procedures and reduced wait times.
- Oversaw daily operations, ensuring compliance with park regulations and customer satisfaction.
Education
High School Diploma -
06-1973
Skills
Customer service
Team leadership
Decision-making
Complex Problem-solving
Task delegation
Documentation and reporting
Project planning
Customer relationship management (CRM)
Shift scheduling
Sales techniques
Strategic planning
Timeline
Manager - Tropic Isle R.V. Park
02.1996 - 08.2021
Harrison High School - High School Diploma,