Detailed-oriented, hardworking and dedicated professional seeking an Office Coordinator position. Skilled in various administrative tasks including customer service and multi-tasking fast-paced duties.
Overview
23
23
years of professional experience
Work History
3rd Grade Teacher
BASIS Baton Rouge Materra
Baton Rouge, LA
07.2021 - 04.2024
Created a positive learning environment that encouraged students to strive for excellence.
Assessed student performance by administering tests, quizzes, and other assignments.
Established classroom rules and expectations with students to ensure a safe and productive learning environment.
Provided feedback on student progress through conferences, reports, assessments, or parent-teacher meetings.
Communicated regularly with parents about student progress via phone calls, emails, meetings.
Collaborated with colleagues on planning lessons that addressed state standards for third grade level education.
Facilitated small groups of students during independent work time providing guidance when needed.
3rd Grade Teacher
Gardere Community Christian School
Baton Rouge, LA
07.2019 - 07.2021
To plan and prepare appropriately the assigned courses and lecture
To demonstrate and implement the designated curriculum completely
To plan and implement effective classroom management practices
To design and implement effective strategies to develop self-responsible/independent learners
To engage students in active, hands-on, creative problem-based learning
To provide opportunities for students to access and use current technology, resources and information to solve problems
To provides opportunities for students to apply and practice what is learned
To engage students in creative thinking and integrated or interdisciplinary learning experiences
To build students' ability to work collaboratively with others.
5th Grade Teacher
Bakerfield Elementary School
Baker, LA
06.2018 - 06.2019
Develop learning aids and materials for the purpose of teaching concepts in class
Ensure that each lesson plan is translated into learning an experience is that instruction time is used effectively
Establish and maintain standards of student behavior and ensure that it is adhered to
Create effective environment for students by employing learning tactic through functional and attractive classroom displays
Maintain accurate student records
Prepare students for subsequent grades by encouraging them to participate in 'discovery' projects
Grade class work and homework on a regular basis
Ensure that teaching methods are adapted to the varying needs of individual students.
3rd Grade Teacher
Bakerfield Elementary School
Baker, LA
01.2017 - 01.2018
Encouraged students to be understanding to others
Taught general education students as well as individuals with learning challenges
Facilitated activities that developed students' physical, emotional and social growth
Conduct small group and individual classroom activities with students based on differentiated learning needs to ensure all students are learning at full potential
Organize parent teacher conferences to maintain student learning opportunities and develop forward thinking plans to connect ongoing issues
Assigned lessons and corrected homework.
Teacher's Assistant-Pre-K
Impact Charter Elementary
Baker, LA
01.2016 - 01.2017
Assisting teachers in their teaching duties and other general responsibilities such as organizing teaching manuals, providing instructional support in media centers, rendering reinforcement activities
Examining and scoring test papers or class assignments and distributing the results
Performing clerical tasks such as maintaining student attendance records, filing student information
Manage classroom activities in the absence of the lead teacher
Manage student behavior and assist in student evaluations.
Substitute Teacher/Teacher Assistant
City of Baker School System
01.2013 - 01.2015
Perform duties left by teacher
Maintaining classroom control
Discipline students who act out
Help out students who need extra help.
Customer Service Representative
City Of Natchitoches Utility Annex
Natchitoches, LA
01.2007 - 04.2013
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Updated account information to maintain customer records.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Responded to customer requests for products, services, and company information.
Answered constant flow of customer calls with minimal wait times.
Admitting Clerk
Natchitoches Regional Medical Center
Natchitoches, LA
04.2001 - 11.2006
Verified patient details and insurance coverage and collected co-pays.
Reduced wait times for patients by efficiently managing high-volume admission periods during peak hours.
Developed strong rapport with patients and family members, ensuring a compassionate and professional atmosphere during the admissions process.
Provided exceptional customer service, addressing patient concerns promptly and professionally.
Registered patients for labs, surgeries and radiology.
Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans.
Organized patient records efficiently, ensuring easy access for healthcare providers when necessary.
Reviewed hospital schedule and confirmed arrival times.