Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristie Fitch

Bethesda,OH

Summary

Compassionate and reliable professional with extensive experience at Arc of Ohio, excelling in client support and behavior redirection. Proven ability to enhance patient comfort and safety through effective first aid and safety practices. Recognized for maintaining organized environments and fostering positive relationships, ensuring high-quality care and support for individuals in need.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

15
15
years of professional experience

Work History

Direct Support Professional

Arc of Ohio
10.2023 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

State Tested Nursing Assistant

Forest Hill Nursing Center
12.2010 - 2024
  • Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.
  • Enhanced patient comfort by addressing individual needs and preferences during routine care tasks.

Shift Leader

Chick-fil-A
08.2020 - 04.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Caregiver

Family
03.2018 - 11.2019
  • Assisted great-grandfather with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Manager

Family Dollar
10.2015 - 02.2018


  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Unloaded trucks and put away merchandise.
  • Preformed cashier duties.
  • In charge of doing money deposits.

Education

Medical Assisting

Belmont College
Saint Clairsville, OH

High School Diploma -

Belmont Career Center
Saint Clairsville, OH
05-2008

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Compassionate caregiving
  • Reliable
  • Good at problem sovling

Timeline

Direct Support Professional

Arc of Ohio
10.2023 - Current

Shift Leader

Chick-fil-A
08.2020 - 04.2023

Caregiver

Family
03.2018 - 11.2019

Manager

Family Dollar
10.2015 - 02.2018

State Tested Nursing Assistant

Forest Hill Nursing Center
12.2010 - 2024

Medical Assisting

Belmont College

High School Diploma -

Belmont Career Center

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