KRISTIE FLUTE
Tulsa
Summary
Dynamic Memory Care Director at Bellarose Senior Living, specializing in dementia care and demonstrating a proven track record in staff training and development.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Memory Care Director
Bellarose Senior Living
Tulsa
07.2025 - Current
- Developed personalized care plans for residents with memory impairments.
- Trained and supervised caregiving staff on best practices in memory care.
- Coordinated engaging activities to enhance social interaction among residents.
- Managed daily operations, ensuring a safe living environment for all residents.
- Collaborated with families to address concerns and provide necessary support resources.
- Implemented comprehensive staff training programs on dementia care techniques.
- Advocated for resident rights and dignity within the care facility setting.
- Delivered quality service, achieving high satisfaction levels among families and residents.
Weekend Home Care Scheduler
Amada Franchise, Inc
Tulsa
10.2023 - Current
- Expertly coordinated weekend home care schedules for optimal efficiency.
- Streamlined communication between caregivers and families for better care.
- Monitored caregiver performance, ensuring high-quality service standards.
- Developed strong relationships with clients, fostering trust and loyalty.
Front Desk Manager\Accounts Payable Specialist
Saint Simeons Senior Living
Tulsa
09.2022 - 06.2025
- Managing a company's outgoing payments.
- Reconciling accounts.
- Communicating with vendors and other departments to resolve discrepancies or issues.
- Achieved 98% accuracy in payment processing, enhancing vendor relationships.
- Streamlined invoice processing, reducing cycle time by 30%.
- Maintained accurate financial records, ensuring 100% compliance.
- Collaborated with departments to optimize operational efficiency.
- Streamlined front desk operations, boosting guest satisfaction by 30%.
Membership Experience Manager
Archwell Health
Tulsa
10.2021 - 08.2022
- Streamlined onboarding processes, reducing time to engagement by 50%.
- Analyzed member data, driving tailored experiences and upsell opportunities.
- Trained staff on best practices, enhancing overall member experience quality.
- Cultivated strong relationships, resulting in a 20% rise in referrals.
Life Enrichment Director
Legend Senior Living
Tulsa
08.2012 - 09.2021
- Designed engaging programs boosting resident satisfaction by 30%
- Developed partnerships with local organizations for enriching experiences
- Conducted regular assessments to tailor programs to resident needs
- Organized successful themed events, elevating community spirit
- Trained staff on best practices for resident engagement and support
- Utilized feedback to continuously improve and adapt programming
Education
Bachelor of Arts - Social Science, Human Resource Development, Industrial Operations Management
Northeastern State University
Tahlequah, OK01.2000
Skills
- Training and development
- Person-centered care
- Dementia care expertise
- Staff supervision and development
- Communication skills
- Problem solving
- Activity programming
- Recruitment and hiring
- Customer service
Certification
Certified Dementia Practitioner
References
Reference available upon request
Timeline
Memory Care Director
Bellarose Senior Living
07.2025 - Current
Weekend Home Care Scheduler
Amada Franchise, Inc
10.2023 - Current
Front Desk Manager\Accounts Payable Specialist
Saint Simeons Senior Living
09.2022 - 06.2025
Membership Experience Manager
Archwell Health
10.2021 - 08.2022
Life Enrichment Director
Legend Senior Living
08.2012 - 09.2021
Bachelor of Arts - Social Science, Human Resource Development, Industrial Operations Management
Northeastern State University