Kristie Garcia
Center point
Summary
Dynamic store manager with a proven track record in operations oversight and exceptional customer service. Expertise in staff training and development, along with effective inventory management and marketing coordination, drives enhanced customer engagement and satisfaction.
Overview
3
3
years of professional experience
Work History
Store Manager
Lowe’s Market
Comfort
08.2023 - Current
- Coordinated with vendors on inventory orders and stock replenishment, maintaining optimal stock levels.
- Oversaw dairy department operations, including ordering and inventory management.
- Maintained budget compliance while ordering stock and rotating inventory.
- Executed daily price changes and ensured accurate product labeling, supporting sales consistency.
- Resolved customer inquiries and complaints, improving overall satisfaction.
- Received positive feedback from customers and management on store organization.
- Conducted cash handling tasks, including till making and end-of-shift counts.
- Promoted a clean work environment by performing regular sweeping and mopping.
General Manager
Chicken Express
Kerrville
02.2026 - 05.2026
- Oversaw daily operations, ensuring efficient service and high product quality.
- Managed staff scheduling and labor allocation for optimal coverage.
- Trained and mentored team members, emphasizing service standards and procedures.
- Implemented inventory management practices to maintain adequate stock levels.
- Coordinated marketing initiatives to promote new menu items, increasing customer engagement.
- Ensured compliance with health and safety regulations throughout the restaurant.
- Developed customer service protocols to enhance guest satisfaction, leading to positive feedback.
- Resolved customer complaints promptly, ensuring high service quality and customer retention.
2nd end ok to close
Killdeer Mountain Manufacturing
Kerrville
03.2025 - 02.2026
- Executed daily tasks to consistently meet weekly tote delivery targets, ensuring timely availability.
- Documented and resolved issues before receiving totes, contributing to improved quality control.
- Collaborated with diverse teams to address product-related issues, enhancing overall team efficiency.
- Provided knowledgeable, friendly service to enhance customer satisfaction through effective problem resolution.
Education
High school Diploma -
Stratford Career Institute
03-2006
Skills
- Financial oversight
- Profit and loss management
- Strategic planning
- Operations oversight
- Inventory management
- Staff training
- Team development
- Leadership development
- Health and safety compliance
- Customer service
- Complaint resolution
- Cross-functional team management
- Goal achievement
- Team collaboration
- Software proficiency
- Attention to detail
- Effective communication
- Problem solving
- Critical thinking
- Time management
- Employee engagement
References
Martin, (830) 995-2380, Lowe’s Market, 619 Front St., Comfort, TX, 78013
Awards And Acknowledgments
- Received compliments from market and managers, crew, and customers on how everything looks so in order and easy to find.
- Previous position was Assistant Manager.
Timeline
General Manager
Chicken Express
02.2026 - 05.2026
2nd end ok to close
Killdeer Mountain Manufacturing
03.2025 - 02.2026
Store Manager
Lowe’s Market
08.2023 - Current
High school Diploma -
Stratford Career Institute