Matthew Caputi
Venice,FL
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Store Manager
Wal-Mart
01.2021 - Current
- Directly responsible for P&L and all financial processes of the building operation
- Detail tour the store and actively drive the process per Company guidelines
- Directly responsible for managing over 300+ associates within the store
- Responsible for growing sales and profit
- Proactively teach and train associates and managers within the store per company guidelines
- Manage shrink
- Detail areas of opportunity and execute plans of action in staffing.
Store Manager
Wal-Mart
01.2018 - 01.2021
- Directly responsible for P&L and all financial processes of the building operation
- Detail tour the store and actively drive the process per Company guidelines
- Directly responsible for managing over 300+ associates within the store
- Responsible for growing sales and profit
- Proactively teach and train associates and managers within the store per company guidelines
- Manage shrink
- Detail areas of opportunity and execute plans of action in staffing.
Co-Manager
Wal-Mart
09.2015 - 01.2018
- Actively toured the store on a daily basis and delegated notes and expectations per One Best Way
- Assessed profit and loss statements and identified areas of opportunity for improvement
- Controlled wages within the store and provided feedback to Assistant Managers for areas of opportunity in their specific departments
- Taught and trained Assistant Managers and Department Managers within the store per Company Guidelines so as to foster an environment for perpetual learning and growth
- Managed over 400+ Associates within the store
- Analyzed items that produce higher margin percentages and effectively merchandise them within the store to increase the profit.
Assistant Manager
Wal-Mart
04.2013 - 09.2015
- Actively delegated tasks to team members and consistently followed up to ensure all tasks were completed in a timely and effective manner
- Focused primarily on the operations of grocery and assisted with tasks in other departments
- Ensured that products were sufficiently supplied and in stock for customers
- Tracked inventory levels and incoming merchandise
- Practiced organized merchandising with regard to monthly playbook plans
- Held team members accountable for their role in the overall performance and operation of the store
- Planned vendor features and worked cooperatively with vendors to display their products in the store and increase sales.
Personal Trainer
Custom Built Personal Training
10.2011 - 01.2013
- Created and personalized exercise and nutrition programs for over 50 clients with varied health-related needs
- Held clients accountable to their weekly, monthly and bi-yearly goals.
Education
Associates of Art Degree -
Crowder Community College
Neosho, MO05.2010
High School Diploma -
Mt. Vernon High School
Mt. Vernon, MO05.2008
Skills
- Solid relationship building skills
- Effective written and oral communication skills
- Educated and experienced in teaching, management and sales
- Capable of working effectively as an individual and as a collaborative team member
- Dedicated to maintaining an organized work environment
- Reflective Practitioner with a proven track record of productively applying criticism
- Significant strength in planning and merchandising in the retail environment
- Loss Prevention Procedures
- Employee Scheduling
- Budget Development
- Operations Oversight
- Sales Analysis
- Sales Tracking
- Financial Oversight
- Work Planning and Prioritization
- Product Merchandising
- P&L Administration
- Human Resources
Certification
- Certification in Personal Training (ISSA)
- Certification in CPR
Professional References
- Ray Korsch, Wal-Mart Market Manager, 941-735-8497
- Kyle Loftis, Wal-Mart Store Manager, 919-414-5480
- Steven Piazza, Wal-Mart Store Manager, (352) 650-5659
Timeline
Store Manager
Wal-Mart
01.2021 - Current
Store Manager
Wal-Mart
01.2018 - 01.2021
Co-Manager
Wal-Mart
09.2015 - 01.2018
Assistant Manager
Wal-Mart
04.2013 - 09.2015
Personal Trainer
Custom Built Personal Training
10.2011 - 01.2013
Associates of Art Degree -
Crowder Community College
High School Diploma -
Mt. Vernon High School