Malak Sannoun
Anderson,SC
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience in a multitude of focus areas. Recognized for exemplary customer service and team collaboration.
Overview
9
9
years of professional experience
Work History
Store Manager
Chic 5 Boutique
Anderson, SC
01.2017 - Current
- Customer Service & Sales: Provided personalized shopping experiences, resolved client concerns, and cultivated loyal customer relationships to increase retention.
- Team Leadership: Trained and supervised new employees; coordinated staff schedules and delegated daily tasks to ensure smooth store function.
- Retail Operations Management: Assisted with day-to-day boutique operations including opening/closing duties, inventory control, and vendor coordination.
- Brand Strategy: Crafted and executed promotional campaigns and product launches, enhancing brand visibility and aligning with boutique aesthetics.
- Social Media Marketing: Developed and managed content for Instagram, Facebook, and TikTok, increasing engagement and driving in-store foot traffic and online sales.
- E-Commerce Website Development: Designed, built, and maintained a fully functional website using Wix to expand boutique's digital presence and enable online sales.
- Creative Direction: Styled photoshoots, curated brand visuals, and produced marketing materials consistent with brand identity.
- Data & Analytics: Analyzed sales trends, social media engagement, and web traffic to guide business and marketing decisions.
- Budgeting & Inventory: Supported inventory planning and purchasing decisions based on seasonal trends and sales reports.
Secretary General (President)
Harvard Model United Nations Dubai
Dubai, UAE
03.2026 - Current
- Leading the executive team responsible for planning and executing Harvard Model United Nations Dubai, an international conference hosting hundreds of student delegates from across the Middle East, Africa, and Asia.
- Overseeing conference strategy, operations, and programming, coordinating across Secretariat departments to ensure effective committee development, delegate affairs, logistics, and partnerships.
- Directing recruitment and management of conference Secretariat and staff, fostering collaboration across cross-functional leadership team to achieve conference goals.
- Guiding vision and growth of conference by expanding academic programming, strengthening institutional partnerships, and enhancing delegate experience to increase engagement.
Head Delegate of Finance and Logistics
Harvard Intercollegiate Model United Nations
Cambridge, MA
02.2026 - Current
- Leading the Finance and Logistics delegation for Harvard Intercollegiate Model United Nations, overseeing budgeting, travel coordination, and operational planning for Harvard’s nationally competitive Model UN team.
- Tracking conference expenses, manage budgets, and implement systems to streamline logistics and financial planning across multiple conferences each year.
- Developing initiatives to generate revenue, supporting financial sustainability of Harvard’s Model UN program.
- Managing travel and logistical arrangements for conference participation, including transportation, accommodations, and scheduling for Harvard delegation.
- Coordinating and preparing team members for conferences across United States, enhancing strategy and delegation management for Harvard's nationally competitive Model UN team.
Analyst
Harvard College Consulting Group
Cambridge, MA
02.2026 - Current
- Analyzed industry trends to develop actionable recommendations for clients with a combined market capitalization of over $7.4T since 2016, following a rigorous application process with less than 10% acceptance rate.
- Analyzed market trends to support strategic consulting recommendations.
- Collaborated with teams to develop comprehensive client reports and presentations.
- Conducted research on industry benchmarks for various client projects.
Director of Logistics
Arab Conference at Harvard
Cambridge, Massachusetts
10.2025 - Current
- Lead logistics and operations for the Harvard Arab Conference, the largest and most prestigious Arab conference in North America, convening prominent leaders from government, business, media, and civil society across the Arab world.
- Coordinated event operations, managing venue logistics, transportation, scheduling, and on-site support for high-profile speakers and hundreds of attendees.
- Collaborated with executive leadership to facilitate seamless programming and hospitality for distinguished guests, including prominent policymakers and public figures.
- Managed operational planning for multiple conference events, ensuring smooth execution of panels, keynotes, and networking sessions.
Under-Secretary General of Finance
Harvard Model United Nations Dubai
Dubai, UAE
04.2025 - Current
- Develop detailed conference budgets and financial projections in collaboration with executive leadership and Worldview.
- Oversee the financial aid application process and determine equitable distribution of aid for participants.
- Logged and tracked revenues and expenditures, ensuring accurate and transparent financial records.
- Coordinated post-conference financial reconciliations, finalizing budgets and closing finances efficiently.
- Monitor and manage staff purchases, process reimbursements, and ensure compliance with IRC financial policies.
- Collaborate with senior leadership to solicit high-profile speakers and secure sponsorships to support conference programming.
- Lead the planning and execution of merchandise design, procurement, and sales during the conference.
- Directed conference committee, balancing logistical, financial, and substantive responsibilities to ensure successful event execution.
Deputy Director of Finance and Logistics
Harvard Intercollegiate Model United Nations
Cambridge, MA
09.2024 - Current
- Oversaw budgeting and allocation of funds, ensuring financial resources were effectively utilized within the organization.
- Secured HUA funding and grants to enhance logistical support for conferences.
- Ensured seamless operations before and during conferences to enhance overall delegate experience.
- Coordinated group flight bookings with preferred airlines and secured conference hotel accommodations, facilitating travel for participants at Harvard ICMUN.
D1 Women's Lacrosse Manager
Harvard Athletics
Cambridge, MA
09.2024 - Current
- Statistical Analysis: Tracked and recorded live in-game statistics to maintain detailed performance data for athletes and identify team trends.
- Collaboration with Coaching Staff: Collaborated with coaches to provide data and video insights for film reviews and tactical planning.
- Game & Practice Filming: Operated advanced video equipment to record all practices and games for performance analysis and scouting.
- Data Entry & Reporting: Entered stats into NCAA-compliant databases and produced reports for coaching staff to support strategy development.
- Tech & Equipment Management: Set up and maintained audiovisual equipment; troubleshooted technical issues to ensure seamless filming operations.
- Team Operations Support: Supported logistical needs for games and practices through setup, breakdown, and travel preparations.
- Time Management: Balanced high-volume work schedule with academic responsibilities, ensuring consistent, timely delivery of all duties.
Education
A.B. - Government, Philosophy
Harvard University
Cambridge, MA05-2028
High School Diploma -
TL Hanna High School
Anderson, SC05-2024
Skills
- Sales
- Customer Service
- Event Planning
- Event coordination
- Program Coordination
- Project oversight
- Financial oversight
- Operations
- Business Strategy
- Team leadership
- Teamwork
- Communication
- Communication skills
- Social Media
- Sponsorships
- Research
Hobbies and Interests
- Global Diplomacy and International Relations
- Governance
- Women in Leadership & Social Impact
- Creative Digital Branding and Storytelling
- Language Learning
- Expanding Access
- Growth
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Spanish
Limited
Timeline
Secretary General (President)
Harvard Model United Nations Dubai
03.2026 - Current
Head Delegate of Finance and Logistics
Harvard Intercollegiate Model United Nations
02.2026 - Current
Analyst
Harvard College Consulting Group
02.2026 - Current
Director of Logistics
Arab Conference at Harvard
10.2025 - Current
Under-Secretary General of Finance
Harvard Model United Nations Dubai
04.2025 - Current
Deputy Director of Finance and Logistics
Harvard Intercollegiate Model United Nations
09.2024 - Current
D1 Women's Lacrosse Manager
Harvard Athletics
09.2024 - Current
Store Manager
Chic 5 Boutique
01.2017 - Current
A.B. - Government, Philosophy
Harvard University
High School Diploma -
TL Hanna High School