Kristie Logan
Administration
Momence,Illinois
Summary
Human Resources professional that is self-motivated, looking to expand and grow with a reputable company grow more successful, offering consistency, fairness and reliability.
Overview
10
10
years of professional experience
Work History
Customer Service Manager
Berkot’s
Momence, Il
11.2024 - Current
- Handle cash, balance drawers, bank and safe at end of shift
- Provide customer support for the rewards
- Create refunds, exchange, rain checks
- Coordinate and delegate end of shift responsibilities and shift duties among staff scheduled
- Ensure customer satisfaction
Timekeeping/Payroll/Member Services Representative
Momence Packing
Momence, Il
09.2019 - 06.2025
- Receptionist duties: answer phones and greet visitors following visitor protocol
- HR Data management and assistance FMLA, Benefits, Payroll etc.
- Knowledgeable in state and federal laws with confidentiality, FMLA, payroll, short term, timekeeping, and medical/ personnel files not to exclude clearances to return to work unless accommodation needs to be made
- Maintain all timekeeping, payroll, and production reporting
Certified Nursing Assistant
Heritage Woods
Manteno, Illinois
11.2015 - 11.2020
- Manage a staff count of 6 and assign group with follow performance
- Closely monitor patients for many different reasons
- Perform full care with one-on-one supervision
- All duties of the CNA spectrum
- Assist in medication management including Blood sugars
Customer Service/ Dispatcher/ Office Supervisor
Wiseway Transportation
Bourbonnais, Illinois
05.2017 - 07.2019
- Manage 3 office personnel and 15 truck loaders, maintained in 6 states
- Organizing routes by date and priority for each region per driver
- Documenting of all issues and problem solving of such for each order
- Coordinated appointments to warehouse as well as to customer for deliveries
- Maintained driver’s schedules with vacation, appointments to keep CDL current, and other HR assistance.
Education
Certificate - undefined
01.2010
- License: Certified Nursing Assistant
- Security: DCFS Clearance
Skills
- Calculated trips cards for drivers for payroll
- Supervised and scheduled staff
- Oversaw intake of new clients
- Documented and addressed employee concerns
- Billing for services in IDPH system
- Assisted with Human Resources
- Interviews
- Reviewing applicants
- Preparing applicants for board review
- Word
- Excel
- Power Point
- Kronos
- SAP (HR)
- Production reporting
- File management
- E-Verify
- In Check
- Tax Survey
- Success Factors
- ADP
- Outlook
- Teams
- Gmail
- Distribution platforms for order completion
Program Experience
- Word
- Excel
- Power Point
- Kronos
- SAP (HR)
- Production reporting
- File management
- E-Verify
- In Check
- Tax Survey
- Success Factors
- ADP
- Outlook
- Teams
- Gmail
- Distribution platforms from a seller profile for order completion
License
Certified Nursing Assistant
Security
DCFS Clearance
Timeline
Customer Service Manager - Berkot’s
11.2024 - Current
Timekeeping/Payroll/Member Services Representative - Momence Packing
09.2019 - 06.2025
Customer Service/ Dispatcher/ Office Supervisor - Wiseway Transportation
05.2017 - 07.2019
Certified Nursing Assistant - Heritage Woods
11.2015 - 11.2020
Kankakee Community College - Certificate,
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