Summary
Overview
Work History
Education
Skills
Timeline
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KRISTIE SCARBROUGH

KINGSTON,TN

Summary

Dynamic and licensed cosmetologist with a proven track record at All Teased Up Salon, adept in enhancing client satisfaction through personalized services and innovative techniques. Skilled in friendly communication and active listening, I excel in creating positive client experiences. Demonstrated ability to manage sensitive information as an Office Manager, showcasing exceptional organizational skills and a commitment to excellence.

Overview

21
21
years of professional experience

Work History

Cosmetologist

All Teased Up Salon
02.2021 - Current
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Developed new techniques to improve appearance of customer and provide different looks.
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Processed payments, entering sales in register for prompt customer service.

Office Manager

Tri-State Auction
01.2004 - Current
  • Providing clerical and administrative support to the CEO, planners, auctioneers, and
    realtors.
  • Maintaining electronic and hard copy filing systems.
  • Assist in resolving problems while the employer is both in the office and other states on
    business.
  • Prepare and edit documents for business meetings, auctions, and real estate needs.
  • Record minutes of meetings.
  • Coordinate between our employees and other businesses we work with for sales.
  • Manage communication and information flow between the business's real estate and
    auction sections.
  • Provide phone coverage while in the office.
  • Coordinate travel for out-of-town auctions (hotel reservations, rental cars, equipment
    rental, etc.)
  • Handle sensitive and personally identifiable information from clients and other business
    partners

Education

Cosmetologist -

Tennessee School of Beauty
Knoxville, TN
05-1997

High School Diploma -

Roane County High School
Kingston, TN
05-1991

Skills

  • Social skills
  • Friendly communication
  • Active listening
  • Licensed cosmetologist

Timeline

Cosmetologist

All Teased Up Salon
02.2021 - Current

Office Manager

Tri-State Auction
01.2004 - Current

Cosmetologist -

Tennessee School of Beauty

High School Diploma -

Roane County High School

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KRISTIE SCARBROUGH