Dedicated professional with strong customer service skills. Known for exceptional multitasking and attention to detail in fast-paced environments. Committed to ensuring guest satisfaction and compliance with food safety standards.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Waitress
Cracker Barrel
Commerce, Ga
04.2014 - 06.2015
Delivered exceptional customer service in high-volume restaurant environment.
Managed multiple tables efficiently while ensuring guest satisfaction and timely service.
Collaborated with kitchen staff to facilitate accurate order preparation and delivery.
Quality Assurance Food Safety Technician
Procter & Gamble Co
El Cajon, Ca
07.2008 - 11.2010
Conducted routine inspections to ensure compliance with food safety regulations.
Developed and implemented quality assurance protocols for food production processes.
Trained staff on best practices for maintaining high standards of hygiene and sanitation.
Analyzed product samples to identify potential contaminants or deviations from quality standards.
Crew Member
Antonelli's Deli
El Cajon, Ca
05.2006 - 09.2007
Worked front counter and other areas.
Took orders, prepared meals, stocking and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Cashier/ Customer Service
Vons Grocery Store
Clairemont, Ca
08.1996 - 07.1999
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer and reconciled end-of-shift balances.
Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
Collaborated with team members to ensure smooth store operations during peak hours.
Restaurant Hostess
IHOP
Clairemont, Ca
06.1994 - 05.1995
Greeted and seated guests promptly, ensuring a welcoming atmosphere.
Managed reservations and waitlists using OpenTable system for optimal seating efficiency.
Collaborated with servers and kitchen staff to coordinate timely guest service.
Assisted in training new hostesses on procedures and customer service standards.
Crew Member
Taco Bell
Clairemont, Ca
06.1992 - 09.1993
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Collaborated with team members to improve workflow during peak hours, enhancing service speed.
Maintained stock levels by monitoring inventory and reporting shortages to management.
Executed cash handling procedures accurately during transactions at the register.
Crew Member
Jack in the Box
Clairemont, Ca
02.1991 - 04.1992
Prepared and served food items following established health and safety guidelines.
Operated kitchen equipment efficiently to maintain consistent food quality.
Assisted in training new crew members on operational procedures and customer service standards.
Ensured cleanliness of dining area and kitchen, adhering to sanitation protocols.