Kristien Nestoras
Naperville,IL
Summary
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
19
19
years of professional experience
Work History
Office Coordinator
SLHeeley Tax Preparation Services
Naperville, Illinois
01.2024 - Current
- Prepared all in person tax documents for payment and signatures.
- Compiled data, tracked changes, and created reports in Excel spreadsheets.
- Communicated with clients to address inquiries and provide updates on services.
- Streamlined office processes to enhance workflow and improve service delivery.
- Supported training initiatives for new staff on office procedures and software systems.
- Followed up with customer inquiries via phone or email promptly.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Owner
Bubble Drops Children's Clothing Re-Sale
Naperville, IL
06.2007 - Current
- Sourcing new and used clothing, conducting retail arbitrage to build inventory for resale via online platforms
- Listing items weekly, taking measurements and writing extensive descriptions for all items
- Sole creator and designer for all marketing campaigns
- Maintained budget and records of inventory and purchases
- Ensured high level of repeat customers and high satisfaction through excellent customer support and service
- Switch inventory twice a year to accommodate the changing seasons
Apartment Leasing Agent
The Towers At Four Lakes
Lisle, Illinois
06.2022 - 12.2023
- Coordinated lease agreements and ensured compliance with regulations.
- Maintained accurate records of tenant applications and lease renewals.
- Assisted residents with leasing inquiries and property tours.
- Responded promptly to tenant concerns and resolved issues efficiently.
- Handled rent collection duties including issuing late notices or eviction notices.
- Organized community events to enhance resident engagement and satisfaction.
Education
Bachelor of Arts - Communications
North Central College
Naperville, IL, USA05-1999
Skills
- Meeting Coordination
- Event Planning
- Calendar Management
- Travel Arrangements
- Records Management
- Document preparation
- Microsoft Office Proficiency
- Office supply management
- Team collaboration
- Self-motivated
Timeline
Office Coordinator
SLHeeley Tax Preparation Services
01.2024 - Current
Apartment Leasing Agent
The Towers At Four Lakes
06.2022 - 12.2023
Owner
Bubble Drops Children's Clothing Re-Sale
06.2007 - Current
Bachelor of Arts - Communications
North Central College