Summary
Overview
Work History
Skills
References and location:
Timeline
Generic

Kristien Ortega

Miramar,Fl

Summary

Dynamic and dedicated professional with extensive experience in customer service and food delivery at Dave N' Busters. Proven ability to ensure order accuracy and maintain a pristine dining environment. Strong team collaboration skills complemented by a commitment to excellence, consistently enhancing guest satisfaction and operational efficiency.

Overview

4
4
years of professional experience

Work History

Buster/Food Runner

Dave N' Busters
Hollywood, FL
03.2024 - Current
  • Efficiently cleared and cleaned tables, ensuring a tidy dining environment for guests.
  • Delivered food and beverages to guests in a timely and professional manner.
  • Assisted with post-meal cleanup and maintained high standards of cleanliness throughout the dining area.

Server

J.P. Mulligans
Pembroke Pines, FL
08.2024 - 12.2024
  • Serve tables, seat guests, and deliver food.d ensuring a welcoming dining experience.
  • Delivered food and beverages promptly, ensuring accuracy and customer satisfaction.
  • Maintained a clean and organized table setting throughout the dining experience.

Clerk

UPS STORE
Miramar, Florida
06.2023 - 08.2023
  • Accurately received, processed, and prepared packages for shipment.
  • Weighed and measured packages to determine shipping costs and requirements.
  • Assessed shipment details and generated appropriate shipping labels to ensure timely and accurate deliveries.

Crew Member

CMX Cinema Miami
Miami Lakes, Fl
04.2022 - 10.2022
  • Provided exceptional customer service by greeting and assisting guests in a friendly and professional manner.
  • Maintained cleanliness and organization of theater spaces to ensure a comfortable environment for guests.
  • Assisted guests with special needs, ensuring an inclusive and accommodating experience.
  • Sold food and beverages while offering product recommendations and upselling when appropriate.
  • Collaborated effectively with supervisors and team members to ensure smooth operations and excellent service delivery.

Team Member

Pollo Tropical
Miramar, Fl
06.2021 - 08.2021
  • Providing assistance to patrons, maintaining the cleanliness of work areas, and ensuring the safety, sanitation, and efficiency of the food preparation process

Skills

  • Food delivery
  • Table clearing
  • Order accuracy
  • Dining area cleanliness
  • Customer service
  • Team collaboration

References and location:

  • DAVE N' BUSTERS 3000 Oakwood Blvd, Hollywood, FL 33020 (954) 923-5505
  • J.P. MULLIGANS 12415 TAFT ST, PEMBROKE PINES, FL 33028 (954) 432-3350
  • UPS STORE 14359 MIRAMAR PKWY (954)322-1001
  • CMX CINEMAS 6711 Main Street (305)558-3810
  • POLLO TROPICAL 16951 MIRAMAR PKWY (786)327-3630

Timeline

Server

J.P. Mulligans
08.2024 - 12.2024

Buster/Food Runner

Dave N' Busters
03.2024 - Current

Clerk

UPS STORE
06.2023 - 08.2023

Crew Member

CMX Cinema Miami
04.2022 - 10.2022

Team Member

Pollo Tropical
06.2021 - 08.2021

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Kristien Ortega