Kristijan Ilijevski
Massillon,OH
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Financial Initiatives Manager
Siffrin
Canton, OH
05.2024 - Current
- Provided leadership during times of organizational change or crisis situations.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Created monthly reports for senior management summarizing operational performance metrics.
- Assists the Controller in providing leadership to the finance department as assigned.
- Supervises the provision of Siffrin’s payee services by monitoring implementation of fiscally sound practices for the acquisition, management, and distribution of individual funds and assisting in the acquisition and continuation of maximum benefits to enhance the choices and options of person served.
- Supervises staff as assigned.
- Audits monthly payee department service billing and documentation of services.
- Drives assigned team performance through oversite of service provision, data analysis, and personnel management.
- Uses financial due diligence to oversee initiatives or provide support related to revenue and expenses, cash flow, long term investments, and reporting.
- Analyzes, audits, and gathers information to support financial strategies.
- Provides financial, technical, and budgetary guidance and training to staff and teams.
- Works with cross-functional teams throughout the organization to achieve strategic initiatives including, but not limited to, implementation of cost-saving opportunities at the organizational level.
- Identifies areas for financial budgetary improvement and assists in developing and implementing solutions.
- Oversees agency technology, software, and other resources to monitor, educate, and implement initiatives and to ensure team members are meeting assigned milestones and objectives.
- Provides training to individuals and teams as needed.
- Works with clients including, but not limited to, staff of other agencies, individuals with developmental disabilities, and guardians as needed to ensure superior customer service.
- Maintains ongoing education as assigned for the fulfillment of the position.
SFR Supervisor
Zvn Properties
Canal Fulton, OH
05.2023 - 09.2023
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Maintained positive working relationship with fellow staff and management.
- Implemented strategies to take advantage of new opportunities.
Operations Manager
Clear Sky Realty
Canton, OH
03.2023 - 06.2023
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed scheduling, training and inventory control.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Maintained Bookkeeping and Maintenance departments
Afternoon Shift Operations Manager
Aultman Health Foundation
Canton, OH
01.2012 - 03.2023
- Manages 28+ employee
- Coordinates surgery schedules
- Problem solves, troubleshoots, & mitigates issues
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Prepared staff work schedules and assigned team members to specific duties.
Assistant Vice President of Operations
Bisk Builders LLC
Canton, Ohio
01.2016 - 01.2022
- Conducted research into industry trends related to operations management; identified new opportunities for process improvement or cost savings initiatives.
- Led cross-functional teams in successful implementation of new processes or technologies related to operations activities.
- Monitored daily operations activities; troubleshoot problems quickly and efficiently when they arise.
- Coordinated with vendors, suppliers, contractors in order to obtain necessary resources needed for successful completion of projects, programs within budget constraints.
- Developed relationships with customers through regular contact via phone calls or emails; addressed any complaints or inquiries promptly in order to maintain positive client relations.
Adjunct Professor
American National University
Canton, OH
01.2014 - 12.2016
- Delivered course lectures using modern technology to enhance student comprehension.
- Fostered classroom environment conducive to learning and building character.
- Designed exams, lecture material and writing assignments.
- Implemented different teaching styles to meet needs of diverse student population.
Education
Master of Arts - Anthropology
Ss. Cyril And Methodius University of Skopje
Skopje, MKD02.2019
Bachelor of Arts - History
Kent State University
Kent, OH02.2013
Associate of Arts - Communications
Kent State University
Kent, OH01.2011
Skills
- Records Organization and Management
- Team Leadership
- Quality Assurance
- Training Management
- Administrative Management
- Department Oversight
- Staff Scheduling
- Program Optimization
- Operations Oversight
- Budget Control
- Staff Development
- Materials Planning and Logistics
- Experience in Leadership
- Content Management Expertise
- First Aid/CPR
- Supervision & Leadership
- Team Management
Affiliations
- Nominee and Recipient of a 40 Under 40 Award, due to work in Anthropology and Archeology.
- Member of the Ju-Jitsu International Federation.
- Member of the International Judo Federation.
- Member of the United States Martial Arts Center.
- Double Gold Medalist in US Judo Nationals Open Weight Division (2010 and 2011)
- Double Gold Medalist in US Nationals Ju-Jitsu Open Weight Division (2010 and 2011)
- Youth Soccer Coach (NJSL),
- Former Intern at the Massillon Museum,
- Former Team Coordinator and Capitan at the Sports Dome for Men's League and CO League Soccer.
- Current Team Coordinator and Capitan of Division B Team at the Hall of Fame Village.
Accomplishments
- Promoted from Transport to Transport II, in less than 12-months.
- Promoted to Manager in 2 years time, due to Problem Solving skills and ability to operate independently that achieved higher efficiency with a smaller team than other Managers.
- Led team to achieve a better efficiency, earning recognition from upper management and Intermediate Unit Director for 6 months, while position was being filled.
- Consistently maintained high customer satisfaction ratings.
Certification
- CPR Certification
- BLS Certification
- AED Certification
- MTT Certification
- Former A++ Certification
- Former CCNA Certification
Timeline
Financial Initiatives Manager
Siffrin
05.2024 - Current
SFR Supervisor
Zvn Properties
05.2023 - 09.2023
Operations Manager
Clear Sky Realty
03.2023 - 06.2023
Assistant Vice President of Operations
Bisk Builders LLC
01.2016 - 01.2022
Adjunct Professor
American National University
01.2014 - 12.2016
Afternoon Shift Operations Manager
Aultman Health Foundation
01.2012 - 03.2023
Master of Arts - Anthropology
Ss. Cyril And Methodius University of Skopje
Bachelor of Arts - History
Kent State University
Associate of Arts - Communications
Kent State University