Kristin Benedict
Louisville,KY
Summary
Experienced 911 Dispatcher with broad background in emergency response coordination. Strengths include strong communication skills, calm under pressure, and efficient handling of high-stress situations. Proven ability to dispatch appropriate resources swiftly and accurately. Committed to making significant impact in community safety and emergency preparedness.
Overview
9
9
years of professional experience
Work History
Dispatcher
Shelby County E911
Shelbyville, KY
10.2023 - Current
- Received and dispatched calls for emergency services.
- Monitored multiple radio frequencies simultaneously while entering data into computer system.
- Coordinated responses between multiple law enforcement agencies when necessary during multi-jurisdictional incidents.
Dispatcher
Jeffersontown Police Department
Louisville, KY
05.2024 - Current
- Dispatched appropriate personnel to respond to emergency situations.
- Updated CAD system regularly with status reports from field units on location and progress of their assignments.
Telecommunicator II
Metrosafe
Louisville, KY
11.2018 - 10.2023
- Coordinated resources among various departments in order to ensure efficient resolution of incidents.
- Dispatched police officers to calls for service in a timely manner, utilizing knowledge of jurisdictional boundaries and radio protocol.
- Responded quickly and accurately to requests for assistance from other agencies during emergencies or disasters.
Dispatcher
Plumas County Sheriffs Office
Quincy, CA
05.2016 - 06.2018
- Dispatched appropriate personnel to respond to emergency situations.
- Prioritized multiple simultaneous calls based on severity of incident reported by caller.
Education
Bachelor of Science - Psychology
Simpson University
Redding04-1998
Skills
- Computer-aided dispatch
- Emergency response coordination
- Data entry accuracy
- Incident report writing
- Radio communication
- Crisis management
Accomplishments
- Shelby County Employee of the Year for 2024
Timeline
Dispatcher
Jeffersontown Police Department
05.2024 - Current
Dispatcher
Shelby County E911
10.2023 - Current
Telecommunicator II
Metrosafe
11.2018 - 10.2023
Dispatcher
Plumas County Sheriffs Office
05.2016 - 06.2018
Bachelor of Science - Psychology
Simpson University