Kristin Berry
New Castle,DE
Summary
Contributed to team success by consistently setting and achieving personal goals. Demonstrated commitment through dedication to tasks and willingness to assist colleagues. Open to relocation for career advancement opportunities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Warehouse Associate
CTDI COMMUNICATIONS TEST DESIGN
Warehouse Leader
Ams Fulfillment
Bear, DE
12.2023 - 01.2026
- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored team members on inventory management procedures and best practices.
- Implemented process improvements that enhanced order accuracy and reduced shipping times.
- Coordinated with cross-functional teams to optimize supply chain processes and resolve issues.
- Managed inventory levels, conducted audits, and maintained accurate records of stock movements.
- Developed training materials for new employees, fostering a culture of continuous learning.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Coordinated closely with sales department to ensure efficient processing of high-priority orders during peak seasons.
- Managed daily scheduling of inbound and outbound shipments, ensuring timely receipt and delivery of goods.
- Trained employees on equipment operation and safety protocols.
- Supervised warehouse operations by managing employees during shifts.
Restaurant General Manager
IHOP-Bear
Bear, DE
10.2017 - 11.2021
- Operational Leadership: Overseeing all aspects of the restaurant's daily operations, from front-of-house (customer service) to back-of-house (kitchen).
- Staff Management: Hiring, training, scheduling, motivating, and evaluating staff, ensuring a positive and productive work environment.
- Financial Management: Managing budgets, controlling costs, tracking revenue, and ensuring profitability.
- Customer Service: Ensuring high levels of customer satisfaction and addressing complaints or issues promptly.
- Compliance: Ensuring adherence to all relevant health, safety, and licensing regulations.
- Inventory Management: Overseeing inventory levels, ordering supplies, and minimizing waste.
- Marketing and Promotion: Developing and implementing marketing strategies to attract and retain customers.
- Strategic Planning: Developing and implementing strategies to achieve the restaurant's goals and objectives.
- Communication: Serving as a leader between staff, management, and customers.
- Problem-Solving: Addressing and resolving issues that arise during the day-to-day operations with customers or staff.
Waitress/Shift Supervisor
IHOP-New Castle
New Castle, DE
05.2010 - 09.2017
- I was a waitress and also a shift supervisor once a week and also when one of my managers would take a vacation. My responsibilities there were:
- Greeting customers and seating them
- Taking food and drink orders
- Serving food and drinks
- Ensuring customer satisfaction
- Handling payments and checking out customers
- Maintaining a clean and organized dining area
- Communicating effectively with kitchen staff and management
Education
High school diploma - undefined
Upper Darby High School
Drexel Hill, PA06.2008
Skills
- Profit & Loss
- Caregiving
- Schedule Management
- Shift Management
- Microsoft Office
- Customer service
- Retail sales transactions
- Budgeting
- Shelf stocking
- Human Resources
- Liquor sales
- Home health
- Restaurant Management
- Wine knowledge
- Recruiting
- Processing cash transactions
- Productivity software
- Bartending
- Customer Service Skills
- Basic math
- Change Management
- Labor Cost Analysis
- Cash register
- Retail sales
- Beer sales
- Problem Management
- Phone etiquette
- Employee Training
- Order Picker
- Financial Management
- Cash handling
- Computer operation
- POS systems
- Retail math
- Management
- Strategic Planning
Certification
- ABC License Present
- Certified Forklift Operator Present
- Forklift Operator Present
- I am certified on a forklift and also a cherry picker.
- General manager certification Present
- ServSafe March 2022 to March 2027
- Food Safety Certification June 2025
- Driver's License
Languages
English
Accomplishments
I had got promoted twice at my last job within the 3 years of working for them. I am certified on machines and I have the certificates.
Timeline
Warehouse Leader
Ams Fulfillment
12.2023 - 01.2026
Restaurant General Manager
IHOP-Bear
10.2017 - 11.2021
Waitress/Shift Supervisor
IHOP-New Castle
05.2010 - 09.2017
Warehouse Associate
CTDI COMMUNICATIONS TEST DESIGN
High school diploma - undefined
Upper Darby High School