Kristin Bettley

Some responsibilities include P&L— Op Expenses and NOI for 11 resorts for a total of over $20mil bottom line revenue. Retail specialist supporting all 36 locations with vendor partnerships/ negotiations, built buying processes to streamline assortment breadth and depth ordering, and coaching selling strategies. Support GMs with all HR processes and procedures, including recruitment, retainment, and terminations. Built processes for performance management, including implementing performance rate structure and consistency. Lead new Third Party Management venture, working directly with ownership and investors post-under writing building revenue and op expense budgets, and securing 7 additional properties with a 4.5% fee structure generating nearly $1mil in first year. Managing multiple cap ex construction projects ranging from $3mil to $8mil build projects such as infrastructure and aquatics. Risk management, and preventative maintenance management. Guest experience and NPS management, Food and Beverage compliance and management. Facilities management including landscaping, park services, and construction.

Align team of 200+ employees on company goals and initiatives, manage business operation processes and efficiencies, driving business results, performance and forecasting, ensure profitability and minding the bottom line through EBITDA, oversee all talent development, performance, and accountability, talent retainment and retention, and practice innovation through peer and HQ collaboration.