Kristin Blanton
Savannah,GA
Summary
Dynamic manager with proven expertise in customer service and team leadership. Skilled in process improvements and staff training, driving operational efficiency and enhancing customer satisfaction.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive business success. Track record of fostering productive work environment & motivating employees.
Overview
10
10
years of professional experience
Work History
Manager
Ops Pizza Kitchen
Kingsland, GA
11.2018 - 01.2026
- Oversaw daily operations, ensuring efficient workflow and adherence to quality standards.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented process improvements, enhancing kitchen efficiency and productivity.
- Managed inventory control, optimizing stock levels to reduce waste.
- Coordinated scheduling, balancing staffing needs with operational demands.
- Analyzed customer feedback, driving enhancements in menu offerings and assisted other managers with customer service needs
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Server
St Marys Seafood & More
St. Marys, GA
02.2018 - 12.2018
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed multiple tables efficiently, enhancing dining experience for guests.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Implemented upselling techniques, increasing average check sizes through strategic suggestions.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Reception Manager
Advanced Collision Center
Kingsland, GA
11.2015 - 02.2018
- Managed daily operations of front desk, ensuring seamless customer interactions and service excellence.
- Supervised reception staff, providing training and support to enhance team performance and efficiency.
- Developed and maintained strong relationships with clients, fostering loyalty and repeat business.
- Coordinated communication between departments, facilitating information sharing and improving service delivery.
- Provided support to colleagues during challenging situations by offering assistance, guidance, and encouragement as needed.
Education
High School Diploma -
Camden County High School
Kingsland, GASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Verbal and written communication
- Relationship building
- Shift scheduling
- Policy implementation
- Workforce management
- Expectation setting
- Safety procedures
- Coaching and mentoring
- Policy and procedure development
- Problem-solving
- Multitasking Abilities
Timeline
Manager
Ops Pizza Kitchen
11.2018 - 01.2026
Server
St Marys Seafood & More
02.2018 - 12.2018
Reception Manager
Advanced Collision Center
11.2015 - 02.2018
High School Diploma -
Camden County High School