Kristin Buswell

• Contributed to event marketing, sales and brand promotion.
• Built relationships with prospects and community to promote long term business growth.
• Maintained current knowledge of evolving changes in marketplace.
• Served prospects with knowledgeable, friendly support at every stage of sales process.
• Organized and trained in the transition of the new Management Company from an entry fee model to rental.

• * Developed full understanding of Watermark principles and Mission Statement.
• * Guide prospects through full sales process and highlighted how The Fountains at Lake Pointe Woods would provide them the best retirement.
• * Frequently and consistently Communicate with persons other than the prospect(s) who are involved in the decision process such as adult children, financial advisors, care givers, etc.
• * Utilize marketing database software for all aspects of sales from first inquiry through sale.
• * Identify various follow up strategies and next steps based on available information in database.
• * Conduct tours for Independent Living and Assisted Living on our 53 acre campus.
• * Completed 20-30 connected calls, email and direct mailing daily with high conversion rate.
• * Conducted outreach and attended Marketing events.

• Answered telephone calls for offer office information, answer questions, and direct calls to staff.
• Kept information confidential and followed HIPAA guidelines to maintain patient trust.
• Organized paperwork such as charts and reports for office and patient needs.
• Maintained current and accurate medical records for patients.
• Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
• Located, checked in, and pulled medical records for patient appointments and incomplete charts.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Obtained payments from patients and scanned identification and insurance cards.

• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
• Incorporated multiple types of teaching strategies into classroom.
• Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
• Supported student physical, mental, and social development using classroom games and activities.

Directed/managed overall daily operation with primary concern for programs and service delivery, supervision and training of staff, reported issues with facilities management, community relations and membership administration.