Kristin Bye
Vincennes,IN
Summary
Dynamic Team Leader with a proven track record at ARD Logistics, excelling in team motivation and problem-solving. Successfully enhanced customer satisfaction ratings by implementing quality control measures and fostering a collaborative environment. Skilled in coaching and mentoring, empowering team members to achieve their full potential while maintaining high performance standards.
Overview
18
18
years of professional experience
Work History
Team Leader
ARD Logistics
03.2023 - Current
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
- Oversaw quality control measures, maintaining high standards for all project outputs.
Team Leader
ARD Logistics
Princeton, IN
03.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Heavy Equipment Operator
US Army
Fort Stewart, GA
12.2006 - 08.2014
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
Education
Associate Of Business Administration - Business
Columbia College
Columbia, MOSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Coaching and mentoring
- Complex Problem-solving
- Goal setting
Timeline
Team Leader
ARD Logistics
03.2023 - Current
Team Leader
ARD Logistics
03.2023 - Current
Heavy Equipment Operator
US Army
12.2006 - 08.2014
Associate Of Business Administration - Business
Columbia College