Kristin Coleman
Certified pharmacy technician
Middletown,OH
Summary
Dynamic professional with strong analytical, communication, and teamwork skills, demonstrating a proven ability to adapt quickly to new environments. Committed to contributing to team success while actively pursuing opportunities for professional development. A positive attitude and dedication to continuous learning drive a consistent pursuit of excellence. Prepared to leverage these strengths to make a meaningful impact in a collaborative setting.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Premier Health Partners In-patient Pharmacy
10.2022 - 01.2026
- Prepare medication doses prior to a pharmacist’s review & dispensing
- Restock medications in automated dispensing cabinets
- Monitor drug inventory levels to ensure a continuous supply of medications without stockpiling supplies
- Maintain clean and safe working environment
- Areas of specialty: Sterile & Non Sterile Compounding, Technology, Procurement, Controlled Substances, Repackaging, Chemotherapy, Medication Reconciliation
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Certified Pharmacy Technician
Walmart
08.2022 - 10.2022
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Reviewed and verified customer information and insurance provider information.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Team Leader
Meijer
08.2021 - 08.2022
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Cross-trained high potential talent, providing operational standards to positively impact team member productivity.
- Created a positive work environment, to help ensure that all team members concerns were heard, acknowledged and taken care in a timely fashion.
- Followed up with team members, to help ensure knowledge, training and understanding of job position
Certified Pharmacy Technician
Walmart
03.2019 - 08.2021
- Monthly inventory counts
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Collected co-payments or full payments from customers.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Department Manager
Walmart
04.2012 - 03.2019
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Medical Billing & Coding Specialist (Associate's degree) - Medical Billing & Coding
Ultimate Medical Academy
Tampa, FL06.2020
Medical Billing & Coding (Diploma Certificate) - Medical Billing & Coding
Bohecker College
Cincinnati, OH08.2009
Accounting (Diploma) - Accounting
Hamilton High School
Hamilton, OH05.2001
Skills
- Electronic health record management
- Epic management
- Proficient in Pyxis operations
- Sterile and non-sterile compounding proficiency
- Aseptic technique
- Pharmacy operations
- Team collaboration
- HIPAA regulations
Certification
- PTCB Certification
- Pharmacy Technician Certification
- Medical Coding Certification
- Registered Pharmacy Technician
- Pharmacy Technician License
Languages
English
Timeline
Certified Pharmacy Technician
Premier Health Partners In-patient Pharmacy
10.2022 - 01.2026
Certified Pharmacy Technician
Walmart
08.2022 - 10.2022
Team Leader
Meijer
08.2021 - 08.2022
Certified Pharmacy Technician
Walmart
03.2019 - 08.2021
Department Manager
Walmart
04.2012 - 03.2019
Medical Billing & Coding (Diploma Certificate) - Medical Billing & Coding
Bohecker College
Accounting (Diploma) - Accounting
Hamilton High School
Medical Billing & Coding Specialist (Associate's degree) - Medical Billing & Coding
Ultimate Medical Academy