Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Beer and Alcohol Server
Gillette Stadium
Foxboro, MA
12.2022 - Current
Verify and monitor stock inventories.
Provided excellent customer service to ensure satisfaction.
Took orders from customers accurately and in a timely manner.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Ensure proper food safety and sanitation practices are followed.
Customer Sales and Service Representative
Blue Triton Brands
Raynham, MA
03.2009 - 03.2023
Maintained customer happiness with forward-thinking strategies.
Focused on addressing customers' needs and resolving concerns.
Worked with residential and commercial accounts to understand requirements and provide excellent delivery service.
Processed orders accurately and efficiently by entering data into the computer system.
Education
Associate of Science - Business
Massasoit Community College
Brockton, MA
07-1995
Skills
Safe Food Handling
Beverage Preparation
POS operation
Exceptional customer service
Complaint resolution
Payment Processing
Delivery Scheduling
Problem-solving abilities
Order Processing
Professional telephone demeanor
Building rapport
Accomplishments
"Customer Service Associate of the Month" and "Team Player of the Month"
Certification
Tips certificate
Timeline
Beer and Alcohol Server
Gillette Stadium
12.2022 - Current
Customer Sales and Service Representative
Blue Triton Brands
03.2009 - 03.2023
Tips certificate
Associate of Science - Business
Massasoit Community College
Similar Profiles
Willmarie RiveraWillmarie Rivera
Concession Server at Gillette StadiumConcession Server at Gillette Stadium