Kristin Dyer
Lumpkin County Sheriff's Office
Dahlonega,GA
2027
years of professional experience
Dependable and professional with a background in detention, retail, and team leadership. Recognized for patience, customer support, and critical thinking, along with the ability to manage schedules, resolve complaints, and maintain positive working relationships. Brings strong communication and a steady approach to high-pressure situations.
Work History
Detention Officer
4 Years 2 Months- Oversaw inmate activities and behavior to maintain safety and order within the facility and other officers
- Enforced rules and regulations of the jail
- Coordinated cell searches with other employees
- Trained new officers as a Field Training Officer
- Processed intakes and releases, ensuring all paperwork was completed correctly and fully
- Became efficient in processing new intakes by conducting proper procedures like fingerprinting, photographs and inventorying personal belongings
- Documented incidents, behavioral concerns and daily activities for review by the supervisor
- Used verbal de-escalation techniques to resolve conflicts and maintain the safety and security of the facility
- Wrote daily reports and maintained logs of inmate movements and behaviors
- Assisted in reducing violent incidents by using conflict resolution
- Created and maintained positive relationships with inmates to build rapport and trust
Student Worker
3 Years 3 Months- Assisted customers in the Bookstore and Military Clothing and Sales departments.
- Ensured all products was properly accounted for and displayed
- Performed uniform fittings during FROG Week
- Assisted with yearly inventory
- Worked front desk
- Helped students and faculty in finding what items they needed
- Worked at the front desk and in online orders
- Took and followed detailed directions from others
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries
Sales Associate
- Assisted customers with styling recommendations, sizing, and product selection
- Processed sales, returns, and exchanges using POS systems
- Restocked apparel and accessories to ensure steady inventory
- Was able to show product knowledge
- Consistently folded, hung and displayed apparel and accessories
- Built meaningful relationships with customers, encouraging repeat business
- Prepared merchandise by tagging
Team Lead
- Held various positions over multiple years, ultimately achieving a managerial role.
- Directed daily operations such as ensuring workflow consistency and team accountability
- Created and implemented staff schedules
- Trained team members on procedures, policies, and service standards
- Reviewed reports to strengthen community relations
- Counted money and balanced cash tills
- Resolved customer complaints to ensure satisfaction
- Accomplished multiple tasks within established timeframes
Education
Bachelor of Science - Criminal Justice
- Gamma Sigma Sigma Sorority Member (Social Chair Director) (2018-2022)
- Softball Club Member (Treasurer) (2018-2022)
Skills
Report Writing
Record Keeping
First Aid Certification
Decision Making
Conflict resolution
Time Management
Critical Thinking
Emergency Response Training
Patience
Timeline
Detention Officer
Lumpkin County Sheriff's Office
08.2022 - CurrentRead More
Student Worker
University of North Georgia
05.2019 - 08.2022Read More
Sales Associate
Torrid Clothing Store
2018 - 2021Read More
Team Lead
Culver's Restaurant
2014 - 2020Read More
University of North Georg
Bachelor of Science from Criminal Justice
Read More